Define the Manager Terrain

28443 Words Jul 30th, 2011 114 Pages
MGT B240

Unit 2
Defining the manager’s terrain

110

Course team (2009 version) Developer: Designer: Coordinator: Member: Dr Kenneth Chao, OUHK Delian Gaskell, OUHK Dr Alex Mak, OUHK Dr Peng Wei, OUHK

Course team (previous version) Developer (original version): Adapter: Production ETPU Publishing Team Brian Barrett, OUHK Victor Haines, Consultant, OUHK

Copyright © The Open University of Hong Kong, 1990, 1994, 2002, 2006, 2007, 2008, 2009. Revised April 2011. All rights reserved. No part of this material may be reproduced in any form by any means without permission in writing from the President, The Open University of Hong Kong. Sale of this material is prohibited. The Open University of Hong Kong 30 Good Shepherd Street Ho
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In short, this unit: • differentiates the symbolic from the omnipotent view of management; describes and explains an organization’s environment, social responsibility and managerial ethics, organizational and national culture and the impact on managers; articulates and explains the decision-making process and the limits to rationality in the real-life decision-making process; identifies various decision-making styles and biases and errors, two types of decision problems, two types of decisions and three decision conditions; and







2

MGT B240 Principles and Practices of Management



identifies the advantages and disadvantages of group decisions and describes four techniques for improving group decision making.

At the end of each section, you will find a self-test that helps you to evaluate your understanding of what has been discussed. You should complete these self-tests before looking for answers at the end of this unit. If your answers to any questions are wrong, you should re-read the relevant pages and make sure you understand why you are wrong. In this unit, you are required to complete a tutor-marked assignment. Make sure you have budgeted sufficient time to complete the assignment and hand it in to your tutor before the cut-off date. This unit has been designed to require 40 hours of study. The actual

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