MGT B240
Unit 2
Defining the manager’s terrain
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Course team (2009 version) Developer: Designer: Coordinator: Member: Dr Kenneth Chao, OUHK Delian Gaskell, OUHK Dr Alex Mak, OUHK Dr Peng Wei, OUHK
Course team (previous version) Developer (original version): Adapter: Production ETPU Publishing Team Brian Barrett, OUHK Victor Haines, Consultant, OUHK
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In short, this unit: • differentiates the symbolic from the omnipotent view of management; describes and explains an organization’s environment, social responsibility and managerial ethics, organizational and national culture and the impact on managers; articulates and explains the decision-making process and the limits to rationality in the real-life decision-making process; identifies various decision-making styles and biases and errors, two types of decision problems, two types of decisions and three decision conditions; and
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MGT B240 Principles and Practices of Management
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identifies the advantages and disadvantages of group decisions and describes four techniques for improving group decision making.
At the end of each section, you will find a self-test that helps you to evaluate your understanding of what has been discussed. You should complete these self-tests before looking for answers at the end of this unit. If your answers to any questions are wrong, you should re-read the relevant pages and make sure you understand why you are wrong. In this unit, you are required to complete a tutor-marked assignment. Make sure you have budgeted sufficient time to complete the assignment and hand it in to your tutor before the cut-off date. This unit has been designed to require 40 hours of study. The actual
Randy Hirokawa and Dennis Gouran developed the Functional Perspective on Group Decision Making theory to “offer practical advice on how participants can act to ensure better group decisions” (Hirokawa, 1999, p. 170). They believe that as long as the members in a group care about the issue and are reasonably intelligent, the group interaction will have a positive effect on the final decision. In order for a group to reach a high-quality solution, Hirokawa and Gouran believe the group 's decision-making process needs to fulfill four task requirements they refer to as requisite functions of effective decision making. "Three core assumptions define the functional perspective: (1) groups are goal oriented; (2) group performance varies in quality and quantity, and can be evaluated; and (3) internal and external factors influence group performance via the interaction process.” (Wittenbaum, 2004 p. 19).
There are many factors altering group behavior and effectiveness, such as decision- making, cohesion and communication (Crocker, 2016). The later has also shown a positive relationship with group task cohesion (Smith et al., 2013), and methods of enhancing intrateam
To close the gap between actual and desired performance, decisions need to be made. Decision making involves making a selection from among alternative courses of action. Implementation and evaluation of the implementation provide feedback into the next cycle of group decision making.
Group communication follows slightly different ‘rules’ to communication in one-to-one situations. There is often more going on in a group, with a number of different people trying to speak, get their point across and their voice heard. Turn-taking can be more complicated; relationships and power issues between group members can also be more complex than in one-to-one contexts. As a communication context, groups can have a number of benefits for participants: • a group can be an effective way of sharing responsibilities • groups can improve decision-making and problem-solving because they draw on the knowledge and skills of a number of
Guidelines for Test Administration: The quiz will take place during the hours of instruction. Students will be provided 45 minutes to complete the quiz. Students will fill out their selected response questions on the Scantron and will fill out their constructed responses on a lined sheet of paper provided.
Course Success Tips and Universal Assignment Protocols. Please read Dr. Moore’s announcements and directives within the modules as they are detailed, succinct, and convey the course expectations. These announcments and FAQ with offer guidance to you as you successfully navigate and complete this course.
Complete the following practice exercises from Chapter 1 and 2 and submit them to your instructor. This assignment will be graded as a completion only to allow you to transition into the subject matter during the first week. The instructor will post the answers to these exercises by the end of Day 6 for you to check your accuracy and comprehension on the subject matter. Exercises:
Decision making is affected by the Group Think because of the lack of openness that should be displayed and offered by everyone involved. The development of the organization is dependent on the ability of the group to make decisions that are thought through and not made solely on pressures and accepted or narrow minded ways that are not thought out.
There are two exams in this course: a midterm and a final. The midterm will cover material from Modules 1–4 and the final will cover material from Modules 5–8. Both exams are closed-book/closed-notes and must be completed 1 hour and 30 minutes of uninterrupted time.
Furthermore, research suggests that conflict in the decision making process promotes creativity amongst group members (Nemeth 1986), higher levels of commitment and satisfaction from group members (Peterson 1999), and group members become more knowledgeable about the interests of their co workers (Peterson 2007). In comparison to the first simulation, this result was evident in the second attempt. On the other hand, the decision making process was time consuming. Luckily, there were no time constraints, however, towards the end of the task, group members including myself, became tiresome and overworked. Eventually, I began to lose control of my group and those with the most useful information provided to them during the simulation began to
Copyright © 2011 by University of Phoenix. All rights reserved. Instructor: Jon Olson 12/18/2012 – 02/04/2013
An important part of our learning and growing experience must stem from our ability to analyze and reflect upon the groups that we have been members in. This reflection can define our understanding of the weaknesses both in ourselves and in the others within our group; and it can help to shape the way that we act in future groups. Adjusting ourselves to compensate for our weaknesses, based upon an honest and thorough examination of our actions within a group setting, is one of most important thing for any person to do. It is only through this evaluation that we can improve ourselves and our interactions with others. This paper will examine a group that was required to make an important decision about adding a new member
Who: Isabell Thormann, an assistant professor at Rice University, and a group of graduate students—Shah Mohammad Bahauddin, Chloe Doiron, and Hossein Robatjazi—have designed the project described below.
This is important for an accountant because normally accountants are with clients one on one. This therefore means that accountant must make a right decision that will affect the clients in a positive way. Having good decision making skills is a benefit because it will persuade clients to continuously visit the accountants often because they may have made beneficial decisions in the past. This would be beneficial for me because I am able to earn the clients trust. However making decisions individually may be a drawback because the accountant may run out of the best decisions. Therefore group decisions will be beneficial because there is more teamwork involved and there will be more
When doing so the other group members were active listener, by using their whole body verbally and nonverbal. Like facing the speaker and giving eye contact and try to avoided interruption. The group also acknowledges the thoughts of the speaker by giving constructive feed back. Due to the effectiveness of the group communication, we were able to build trust, respect and understand the issues and make decision for effective change. We illustrate this by coming together as a group one again to accomplish the goal we initially wanted to accomplish. Since the first organization that we had chosen was incorrect, so we had to make the necessary changes to accomplish our goals. The other effective feature is the purpose of the group. Kozier et al (2010) stated that the effective group purpose is when “goal, task, and outcomes are clarified. Understanding and modified so that members of the group can commit themselves to purposes through cooperation” (p.401). For instance, each individual was assign a task and knew what was to be accomplished. As group we all decided to meet at suitable day and time which was beneficial to all team members, because we could commit to the group and focus on what needed to be achieved.