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Defining Collaborative Virtual Workspaces Essay

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1. Introduction
Hamilton Beazley once said “Knowledge is the new capital, but it’s worthless unless it’s accessible, communicated, and enhanced” (Beazley cited in Field, 2003). With the advent of all the possible tools and technologies available, especially on the internet today, accessing, communicating and enhancing knowledge has become so much easier.
This paper aims to discuss two of these tools and technologies, namely collaborative virtual workspaces and microblogging. These tools and technologies will be defined, how they are used, some of their advantages and disadvantages as well as how they can be utilised in Knowledge Management and Knowledge Management processes.

2. Collaborative Virtual Workspaces
2.1 Defining Collaborative …show more content…

2.2 Using Collaborative Virtual Workspaces
Using collaborative virtual workspaces will generally benefit an organisation by allowing the most skilled groups to work on projects no matter where they are. This also means that expensive travel costs can be cut, since groups can work together at any time of the day and don’t need to physically meet up with one another. It also has the effect that group members can work at times that suit them best as they will have access to the information when they need it (ed. Young, 2010).
Group members thus aren’t tied to conventional business working hours, which is especially helpful if members are working together internationally. They decide when it is most convenient for them and don’t have to worry about the availability of others.
These virtual workspaces can also provide users with a sense of accomplishment, since they get recognition for their work and efforts as well as allow them to be part of the decision-making process. If tasks are to be completed interdepartmentally, group members can their creativity, ideas, and knowledge with members of other departments. The virtual workspaces thus allow for information to be shared more freely (Lesko, Russel & Hollingsworth, 2012).
Whilst these workspaces can be of great benefit to organisations, it is also very important to know when it is best not to resort to collaborating via these virtual workspaces. Factors which may affect the appropriateness

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