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Defining Marketing for the 21st Century

Satisfactory Essays

Chapter 1 – Defining Marketing for the Twenty-First Century

True/False Questions

1. Marketing is both an art and a science—there is constant tension between the formulated side and the creative side. True (easy) p. 2 AACSB (Reflective Thinking)

2. Large, well known businesses have newly empowered customers, and have had to rethink their business models. True (moderate) p. 2 AACSB (Reflective Thinking)

3. The authors see marketing management as the art and science of proper retail locations and delivering superior value to the end user. False (easy) p. 3 AACSB (Reflective Thinking)

4. Ideas are NOT one of the types of marketing entities. False (moderate) p. 3 AACSB (Reflective Thinking)

5. A concert by Coldplay is an …show more content…

a. Marketing (easy) p. 3 AACSB (Reflective Thinking)
b. Management
c. Strategic planning
d. Ethics
e. Consumer behavior

23. Marketing __________ is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.
a. internally
b. management (moderate) p. 3 AACSB (Reflective Thinking)
c. segmentation
d. training
e. integration

24. Which of the following is probably the best definition of marketing?
a. “The art of selling products.”
b. An organizational function employed to offer lower prices and superior selection.
c. Creating, communicating, and delivering value to chosen customers in ways that benefit the organization and its stakeholders. (moderate) p. 3 AACSB (Reflective Thinking)
d. Using marketing savvy to turn private or social needs into profitable business opportunities.
e. “Meeting needs profitably.”

25. Which of the following is NOT true?
a. All that is needed for success is to make a good product or service available. (moderate) p. 3 AACSB (Reflective Thinking)
b. The most important part of marketing is not selling.
c. Famous business guru Peter Drucker said, “The aim of marketing is to make selling superfluous.”
d. Ideally, marketing should result in a customer who is ready to

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