Defining Trust And The Measure Of Trust

It is said that trust is the basis of all human connections, from accidental encounters to close relationships. Trust directs all of the interactions that we have with each other. Jeffrey A. Simpson writes, “Trust involves the juxtaposition of people's loftiest hopes and aspirations with their deepest worries and fears” (1). The human ability for trust and trusting is not measured out on an equal basis. Some people are able to trust easier than others and are better at being trustworthy and judging other’s credibility.

To me trust is being able to count on someone during good times and during bad times.

The concept of trust is an idea everyone toys with in their lives at one point. One may think that trust is based of moral values between a trusting relationship. But it can be more complex than many may think. Trust by definition is the “firm belief in the reliability, truth, ability, or strength of someone or something”(1.). To many, it is the bases of a relationship. People trust one another because they teach one another or they love one another. Whatever the case, trust is an essential piece to a relationship. But it’s Implied that both parties don’t take advantage of that trust. This idea is discussed in literature such as in the novel Indian Horse. Throughout Saul’s Journey in the novel Indian Horse he learns about trust by experiencing it as reality then as an illusion and finally as a choice he must make.

In this book, trust is defined as “one’s willingness to be vulnerable to another based on the confidence that the other is benevolent, honest, open, reliable, and competent.” (page xiii) The author recognizes that trust is complex and dynamic. She views trust as the “lubricant” that greases the machinery of the organization. Trust is particularly important where parties are interdependent, or the “interests of one party cannot be achieve without reliance upon another.” In schools “teachers and principals are

In the Berg, Dickhaut and McCabe (1995) study, factors that influence the likelihood of trust in economic transactions is a fundamental assumption that individuals act in their own self-interest which is often combined with other assumptions that (1) objects of interest are restricted to personal consumption;

The Model of Trust Enhancement was established to enhance and maintain the public’s trust in the accounting profession. Over the last two decades, the ethics of the accounting profession has been questioned and public trust destabilized, in particular for auditors, due to the Enron debacle. The fact that an auditing firm would assist their clients with publishing an inadequate set of financial statements shows their willingness to violate laws and regulations (Sims & Brinkmann, 2003). According to the textbook, “Because trust is essential, even the appearance of an accountant’s honesty and integrity is important. The auditor, therefore, must not only be trustworthy, but he or she must also appear trustworthy” (Duska, Duska & Ragatz, 2011, p. 116). The majority of statements filed inadequately have a substantial impact on the credibility of the accounting profession as a whole. Sullivan (n.d.10) states that a CPA must possess a high level of trust, by applying professional judgment and enhancing the three trustworthy characteristics (ability, benevolence, and integrity) when resolving accounting ethics dilemmas (slide 3).

The entity must place itself in a position of risk and is the (grantor). The beneficiary or recipient of that trust is the (grantee). The basis of the risk is the (grantor) trusting entities’ belief, assurance, and confidence that the entity and beneficiary of the trust (grantee) is truly Benevolent, Dependable, Knowledgeable, Open, and

Trust is sociological perceptions communicating the optimistic belief that an individual, group or a system we interact with will act as anticipated. In our daily life, we continuously and often unconditionally put our trust in other parties. In general, such trust-based exchanges work out in a correct way, because the parties we work together are trustworthy. As the whole society depends on such trust dealings between people and systems, and if nothing could be trusted, such dealings would not last very long. However, we do not live in an ideal world, and it would be very immature to think that everybody is fundamentally trustworthy. In this society, many parties have obvious motives to act in an honest manner. Hence we need systems or support

In order for interpersonal trustworthiness to exist in organizations, a leader-follower relationship must first exist between the parties involved (Caldwell et al., 2010, p. 500). Once that leader-follower relationship is established, leaders have to earn trust. Leaders earn trust by their respective actions, morals and virtues. Trust is can also be based on past history. If something was done in the past which questions a leader’s values, morals or judgment, it would be unlikely that the leader would be trusted in the future. One of the most important parts of being an effective leader is building and maintaining trust. Trust can further be defined as a “multi-dimensional construct comprising different dimensions of the trustee’s attributes that the trustor evaluates” (Ingenhoff and Sommer, 2010, p. 341).

Trust is the firm belief in the reliability, truth, ability, or strength of someone or something. From the time, we were born in an infant stage babies interaction with the mother determines whether an attitude of trust or mistrust will be incorporated into his/her personality. When the mother responds to the infant’s physical need and provide ample affection such as love and security, then the infant will develop a sense of trust. Therefore, when the mother is inattentive, resentful or inconsistent in her behavior, the infant develops an attitude of mistrust, and will become anxious and fearful.

Trust is had by Agariya and Singh (2011) as the variable most used in research to explain the construction of the buyer-seller relationship, basis of relationship marketing. Authors show that trust is fully perceived by the consumer when there is a perfect alignment of competence and goodwill (benevolence) by the representative of the organization, like a employee (Crosby et al., 1990; Ganesan, 1994; Morgan and Hunt, 1994; Doney and Canon, 1997). That 's where one notices a significant difference from what is debated by Latour (1994, 2012, 2013) in much of his work (and in the actor-network theory): one should always take into account the non-human actors.

(trust assumptions) also needs to be examined. It is important to realize that such trust assumptions,

Recall that cognitive trust is defined as a customer’s assurance or inclination to depend on a service provider’s capabilities as well as their reliability. Consequently, cognitive trust is a building block for affective trust; thus, it must be present before affective trust can be developed. As the affective trust improves the separations between the two trusts is diminished and “reverse causation increases” (McAllister, 1995). In figure one, cognitive trust is presented as a positive relation to affective trust. This has been argued in McAllister’s (1995) research of cognition-based trust, that a relationship concerning cognition and affect is a two-way formation of attitude. Hence, the link between cognitive trust and affective trust. Sales effectiveness is defined as a seller’s success in the sale of a solution favored by the customer (Weitz, 1981). There have been no findings that support a relationship between trust and profit gains or losses. However, in a study done by Crosby and Stephens (1987), it was found that product performances have a tendency to drive the purchasing decision even though relationship-marketing affect a large part of customer satisfaction. While there is no link between affective trust and sales effectiveness, Johnson (2005) argues that “once the variance associated with affective trust is explicitly modeled, the link between

The researcher reviewed the work of Morgan and Hunt (1994) and discovered that trust is a key variable in the development of an enduring

Trust in people is merely a relationship of reliance and an intrinsic part of human nature. It is established at the family level and expands outward as the child matures. Each being depends on their families to provide as one depends on educators to teach. Furthermore, trust is necessary for institutions such as schools, hospitals, businesses, and even the government to effectively operate. The workforce expects their employers to give a cash-able paycheck in return for their hard worked hours; consumers give a business compensation on the basis of receiving a product or service in return; and individuals put their