Defining Walmart's Internal Business Process Improvements

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WalMart: Defining Internal Business Process Improvements Introduction The dominance of WalMart's (NYSE:WMT) in discount retailing is a direct result of their business process excellence in the areas of supply chain management (SCM), supply chain optimization (SCO) and logistics management with its suppliers and retailing operations globally. What most differentiates WalMart from the many other discount retailers is their agility and speed of using information for insights and analysis (WalMart Investor Relations, 2013). The intent of this analysis is to evaluate how business process improvements can further support the mission, vision and strategy of WalMart. There are also major implications for the profitability of the company as well, and they are explored. Porter's value chain model is also used to illustrate which specific business process improvements are most required by WalMart today. Fulfilling WalMart's Mission, Vision and Strategy with Business Process Improvement WalMart's mission statement "we save people money so they can live better" (Wal-Mart Investor Relations, 2013) is a strong catalyst that many rely on internally to drive ever-greater business process improvements. The continual commitment to improve internal processes is also what drives the company to fulfill its vision as well, which is to be the leading discount retailer in the markets it chooses to compete in (WalMart Investor Relations, 2013). The vision and mission of WalMart In order ot

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