Introduction In order to achieve their goals, processes are used in accomplished organizations to complete the work needed. Organizations that adopt the process view can be very successful if used appropriately. The next few pages will define a business process, and explain the advantages of adopting this kind of organizational view.
Definition of a business process: A business process is an action or a set of actions completed in a particular order that will complete a given organizational task. In most cases, these tasks, accomplish their goal by delivering products or services to a customer. Throughout the process, a number of participants are involved, such as passive or active. Process participants, which are produced, consumed, or changed, are considered to be passive. For example, computer assembly, software development, reorganizing departments, or treating patients in the hospital. On the other hand, processes geared towards the passive participants, such as workers, machines, etc., are said to be active participants (www.appian.com, n.d.). A business process can be compared to a road map, which helps an organization navigate through their business activities. They help them understand where they currently stand, where they need to get to, where they came from, and how they ended up where they are. They can guide an organization along their path, pinpointing any hazards along the way. Depending on the focus of the observer, there are four different views a
2. Amir Bonakdar, T. W. (2013). Transformative Influence of Business Processes on the Business Model: Classifying the State of the Practice in the Software Industry. Hawaii: Hawaii International Conference on System Sciences.
Process Improvement or Business Process Improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. Six Sigma, Lean and
Process design focuses the organization on the issues that are most important, helps management and employees think critically and strategically, and generate the right level of consensus and commitment necessary to move the organization forward. The success of any organisation is dependent upon a sound understanding of its operating environment, and on well crafted and well executed plans.
A business process modeling technique mainly models four aspects of business processes, which are functional, informational, behavioural and organizational. An appropriate modeling technique is chosen, depending upon goal of modeling. Several Business Process Modeling Techniques have emerged since the beginning of the century. A few of these techniques are
The reason for this is to provide a clear framework for assessing processes, their impacts and the implications for business managers. It starts at the organizational level, reviewing wide range of process theories and grouping them into categories. I assess and examine all the managerial process in an organization; I look at them individually because
The senior leadership team will need directions for their employees. Processes apply to the “how” of getting things done. You want something done a certain way, and then write a process.
Business processes comprise a set of sequential sub-processes or tasks, with alternative paths depending on certain conditions as applicable, performed to achieve a given objective or produce given outputs. Each process has one or more needed inputs. The inputs and outputs may be received from, or sent to other business processes, other organizational units, or internal or external stakeholders. Business processes are designed to be operated by one or more business functional units, and emphasize
This section is to explain the business processes that are in the scope and impacted by the Business strategy plan.
For example, PWC’s process orientation for IT department showed that they built a framework in APS. Security, budget management and service performance are three aspects of the foundation which help to achieve high availability and high service levels. The motto “Technology drives business. Business is a moving target” drove this strategy. Then, professional development and key projects from core area in IT strategy framework help to achieving business process transformation. At last, business transformation of innovation area always focused on creating process change abilities, methodologies and equipment. All of three areas in IT process orientations represent that this grassroots strategy was able to build a stable framework to develop and solve IT struggles as clear as possible and business process transformation can also be handled comprehensively and
OUTCOME 1: EVALUATE THE IMPORTANCE OF BUSINESS PROCESS IN DELIVERING OUTCOMES BASED UPON BUSINESS GOALS AND OBJECTIVES
Business process description is a map that helps us to navigate through our business activities. Using a map for navigation is quite normal in many activities, e.g., it is a must when we need to move something or be moved ourselves from one place to another. We have different maps for navigating in the physical space, marine maps, road maps, hiking maps, etc. The choice of a map depends on what we want to move, where and by what means. If we travel by car we need a road map, if we travel on foot in a mountain area, we need a hiking map. What is more, we may need several different types of maps, in case of emergency. For example, a simplified road map that shows how to get from one point to another will not help if we make a wrong turn somewhere on the way. We will need a detailed road map to get back to our initial course.
A business firm in turn is a collection of business processes. New information system applications require that individual routines and business processes change to achieve high levels of organizational performance. Another feature of organizations is organizational
Process improvement is a fundamental to business management. If you run an operation (and all businesses do, one way or another) you are reliant on two things:
Business must endlessly update their systems to keep up with the changes that occurs with their business process. Business processes are continually trying to find many ways to accomplish new and shifting goals for the business. New or shifting goals, such as changing the responsible for a current business process, or combining more than one responsible into one can be difficult and needs a clear understanding of multi-tiered systems and the business processes itself. The absence of connection among requirement and employment can lead to problems in recognizing the suitable program which must be changed to further increase the worthiness of a system in response to the new goals. Unfortunately, these changes can lead to errors and can make take longer than expected.
Business process management (BPM) can be define as the orderly approach to make an organization’s workflow to be more efficacious, capable and more efficient of acclimating to an ever-changing environment. Project and program management, vendor management, complexity management, standards management and strategy management are the purpose of a framework which are highlighted the essential building blocks of BPM. A framework can guide the decision maker for BPM which can be used for project and program management, vendor management, complexity management, standards management and strategy management.