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Definition Of A Business Process

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Introduction In order to achieve their goals, processes are used in accomplished organizations to complete the work needed. Organizations that adopt the process view can be very successful if used appropriately. The next few pages will define a business process, and explain the advantages of adopting this kind of organizational view.
Definition of a business process: A business process is an action or a set of actions completed in a particular order that will complete a given organizational task. In most cases, these tasks, accomplish their goal by delivering products or services to a customer. Throughout the process, a number of participants are involved, such as passive or active. Process participants, which are produced, consumed, or changed, are considered to be passive. For example, computer assembly, software development, reorganizing departments, or treating patients in the hospital. On the other hand, processes geared towards the passive participants, such as workers, machines, etc., are said to be active participants (www.appian.com, n.d.). A business process can be compared to a road map, which helps an organization navigate through their business activities. They help them understand where they currently stand, where they need to get to, where they came from, and how they ended up where they are. They can guide an organization along their path, pinpointing any hazards along the way. Depending on the focus of the observer, there are four different views a

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