Definition Of Just Culture Leadership

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Just Culture Leadership
A Just Culture is a proactive, learning culture that sees events as opportunities instead of misfortunes and in healthcare is directed towards patient safety and improving patient outcomes. Allowing employees to report errors without being reprimanded promotes trust. Human errors are costly and can lead to death when providing care to patients. Creating an environment that fosters learning in preventing errors boost employees morale. A learning environment allows individual to reflect on the situation and their behavior that caused harm or potential harm to the patient. A Just Culture encompasses behavior, duties, and skills in managing employee’s behavioral choices (Outcome Engenuity, 2016). The purpose of
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Encompassing every department within the hospital is vital to establishing the culture. Leaders need to portray the “just” culture they are trying to instill by their actions, words, and behavior (Emory University, Nell Hodgson Woodruff School of Nursing, 2013). Leading by example management creates a mold to change the culture to one that focuses on providing a safe healthcare environment (Marquis & Huston, 2015). The change to the culture is dependent on the actions and examples set by the leaders and the treatment of employees. Without leaders setting the framework to guide the organization, a “just” culture is unattainable. Leaders are crucial to establishing the pathway of a “just” culture.
A “just” culture is necessary in healthcare to promote an environment where mistakes are brought out in the open and analyzed for ways to prevent errors from repeating. Therefore, there is a need for a consensus across the healthcare industry. To transform healthcare from the blame culture to a “just” culture will require change that extends beyond hospitals to the industry (Ross, 2015). The change has to be unified across all aspects of healthcare.
Defining Culture
According to Watkins (2013), organizational culture is not well defined. However, Watkins (2013) lists characteristics of organizational culture as: observable consistent behavior patterns, an alignment of purpose
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