Reflective Learning Statement
Student Name: MA Kwok Ho Student ID: 14007491S
During the period of internship, I have really learnt so many things about the operation of the hotel – Regal Kowloon Hotel. In these days, I worked in the Housekeeping Department, and tried almost all of the positions in this department. These positions are Housekeeping Officer (RA), Housekeeping Supervisor, Assistant Housekeeper, Order Taker, Housekeeping Attendant for Public Areas (PA) and U&L Attendant.
As a Housekeeping Officer, the main duties are making up the rooms, cleaning other areas of the allocated floors, assigning newspaper to rooms, receiving and handling orders from Order Takers, Housekeeping Supervisor and Guests, and reporting every special matter to Supervisor and Order Takers, such as Lost & Found. Furthermore, Housekeeping Officer has to check if those snacks and drinks in rooms are expired periodically. If guests have enjoyed any snack or drink, RA should charge the guests according to the list of prices of foods and drinks. And about the way for them to charge, I think every hotel has the own way to do. In Regal Kowloon Hotel, RAs always use the phones inside the guest rooms and input a series of codes, and then the computer will get the information and add the value to the guest’s bill simultaneously. Finally, when guests check out, they will pay money for both room rate and the charges of food or drink.
As a Housekeeping Supervisor, the main duties are inspecting
Kimora acknowledged, “I did not want to eat and her getting stern with me and making me sit at the table just made me start crying uncontrollable.”
Pharaohs are the brain of the whole body, they make the decisions, and nothing can under estimate it which was one of the reasons why Egypt's government was corrupt. There are in total of 33 dynasties if we count the 2 times when Greece and Rome had control over Egypt. There were many famous Pharaohs that ruled, like King Tut/Tutankhaten (when he was a prince)/Tutankhamun( when he moved capital to Thebes). He was a king, and as all kings he would want his body to be preserved the most. His tomb was so well kept it was of tremendous importance for the archeology of Ancient Egypt. In addition, scientist found multiple strains of the mosquito borne parasite that causes malaria tropics, which is the most virulent and deadly. It is the oldest known
Reflective practice is the ability to reflect on an action so as to engage in a process of continuous learning. According to one definition it involves "paying critical attention to the practical values and theories which inform everyday actions, by examining practice reflectively and reflexively. This leads to developmental insight". A key rationale for reflective practice is that experience alone does not necessarily lead to learning; deliberate reflection on experience is essential. Students sometimes view reflective writing as an annoying interruption in the serious business of developing content knowledge in their subject area.
After understanding the perspectives of teacher on teaching and learning outcome its important to understand what reflective practices are and how it contributes to continuous teacher’s professional development. The reflective approach draws on Dewey’s (1993) and Schon’s work (1983,1987) where Dewey defined reflection as active persistent and careful consideration of beliefs. He referred to reflection as thought from puzzlement felt in direct experiences which is an important aspect of learning from experience. Reflective thinking helps practitioners to act in intentional and deliberative ways rather than in a blind and impulsive manner. Reflective practices are usually a process of metacognition which works on ones existing knowledge and helps assist in problem solving. Therefore, how people think and reflect on their prior experiences will help in influencing their professional
When I first walked into the classroom on Monday, October 25th, I was very nervous and anxious of how the MET meeting would occur. I did not know what to expect and what the outcomes would be. It was a very different learning experience than I have experienced before. I am used to learning the material in class and then being tested on that knowledge. However, this project went above and beyond. It made me realize that this is what it will be like next semester and the following semesters when I’m applying the information learned in class to my internships. Thus, made it an eye-opening experience for me.
Reflection is considered as a state of mind which is a continuous practice (Fanghanel, 2004, p. 576). It yields confidential and safe ways to demonstrate personal experiences as well as continuously challenging perceptions, illusions and biases that can be damaging to cultures and society. Reflective practice enables the practitioner to learn about themselves and their work, their culture and society in which they live.
" reflection in a mirror is an exact replica of what is in front of it. Reflection in professional practice gives back not what it is, but what might be, an improvement on the original " Biggs (1999).
Reflective practice is a set of skills that the early childhood educator should have. Reflective practice is an ongoing process and as an educator, you commit to an ongoing learning about your teaching, by teaching and then thinking about what the educator should have done, what others did, and what happened during the process (O’Connor & Diggins, 2002). However, being reflective educators does not mean that they have to ignore others perspective but it is vital to engage and discuss it with others (Arthur, Beecher, Death, Dockett & Farmer, 2012). Educators can also reflect on a question or questions in order to challenge their critical thinking (Children’s Service Central, n.d.). It is important to consider different perspectives and consider
The aim of this reflective essay is to evaluate my professional development whilst undertaking the role of the Developing Intra-Operative Practitioner/ Advanced Scrub Practitioner (ASP). Using a reflective model I want to see how my new role affects me as an Operating Department Practitioner (ODP) and any legal implications it has for me as an employee.
“Be a reflective teacher. Honestly look at what you do from time to time. Evaluate the purpose of your role as a teacher.” (Robert John Meenham, 2011)
As a result, Hilton and Traders hotel Kuala Lumpur requires employees those who have face to face communication with the customers to act more politely and caring about the need of their customers. In Traders and Hilton hotel, their hospitality is a must to keep a smile on their employee’s faces. The main reason that these hotels focus on building up the services of hospitality is because smile does not cost a single sen and a low cost hotel would not let such service so undeveloped.
To maintain the cleanliness standard of the rooms, they will go through the hospital information system (HIS) by using the system operation in order to checking all the room status which room must be cleaned. Besides, if the facilities of the rooms need to repair, the housekeeping department will go through the environment management system (EMS) by using the operation system and inform the maintenance department to repairs. The housekeeping department also need to provide the clean environment work place to staff in order to increase the efficient of the organization. Therefore, the housekeeping department are plays as a very important role to the hotel that can maintain between to the guests and staff. (Robert C, 2012,
From 18 January 2014 until the end of June 2014 I had an internship at the “Radisson Hotel Astana” which is a chain of the Carson Rezidor Hotel Group. The hotel is situated in the capital of Kazakhstan- Astana city. My internship took place at the Front Office department as a Guest service agent at the reception, concierge, guest relations agent and operator in “One Touch Service”.
I am a Learning Support Assistant (LSA) working in KS1 in a local authority primary school with a class teacher and a Teaching Assistant (TA). I role is to support all pupils’ learning across the years groups working with individuals or a group of pupils. I also assist the class teacher in running the classroom. The teacher is responsible of deploying support staff in her class. Over last months there have been number of EAL pupils who joined our class as a result increasing the number of pupils in the lower attainment group also known as red table. The group consists of pupils with SEND, EAL, and learning or behavioural difficulties. Initially the class teacher occasionally asked me to support the red table during group work. However, I found myself routinely supporting and marking the work of the same group of pupils in all lessons. The teacher expressed her preference to work with top set table and she rotate with the class TA between the middle and the top set leaving the lower set accustomed to work with me on their table. I have regular consultations with the class teacher to discuss the pupils progress as a result, she has asked me to contribute to the planning of lessons so that I can feedback on pupils because according to her I have an in-depth knowledge of pupils in the group. I have established strong relationship with the pupils I support. However, the pupils are now over dependant on me. They seek support from me than other adults in the class during mix
During my time working in secondary schools I have worked in an administration, customer service, tutoring, communications and publication design positions. I have provided effective telephone, reception and email services to school sites which has also allowed me to welcome staff, students, parents and members of the community into the school and was often the first point of contact for stakeholders and I established strong lines of communication. In working in an administrative role I successfully delivered complex information regarding a variety of enrolment types, referring enrolments to senior members of staff where required and my diverse role has seen me produce publications including; newsletters, enews and the annual yearbook, organise school events including principal tours, update existing promotional material, maintain websites, created promotional items, liaised with media as required in relation to advertisements and manage and update the sites electronic signage. I have also processed payments for student’s extra-curricular activities and maintained generic college inboxes and correspondence, responding to enquiries and following where required. Not only this but whilst working in an administrative position I regularly maintain databases and distribution lists for mail outs and records. In doing so I am able to remain organised and provide quality customer service to the community, students, parents and staff and by using effective communicative skills I was