Delegate and Ricky Essay

918 WordsSep 30, 20134 Pages
Delegating Skill MGT 521 Team B August 15, 2013 Developing Your Empowering People (Delegating) Skill There are five behavioral steps in the differentiation of the effective delegator and the ineffective delegator. In this case, the manager of a contracts group, Ricky Lee, who is part of a large regional office supply distributor realized his limitations in terms of capacity when he received a new assignment. Ricky lee knew he needed to delegate this assignment in order to meet his current project deadline and also meet the needs of his boss. The first step Ricky needs to do is assess his employees and determine who has demonstrated a clear understanding of negotiating contracts, and also who has proven excellent results in…show more content…
In allowing the employee to participate, Ricky must understand that Bill may have his personal self-interests and biases that may cause a potential problem in not committing fully or deterring him from taking on the delegation of the new assignment. Ricky will need to listen to learn and use open-ended questions to redirect the personal biases and self-interests. Some employees find themselves facing challenges because they immediately think about themselves and have a tendency to exhibit impartial judgment, which is not always fair in a workplace environment. Employees have to do what’s right for them, but also remember that this is a business. When presenting open-ended questions, this provides Ricky the opportunity to answer all of Bill’s questions or concerns in a positive manner. Ricky is able to provide Bill with all of the answers and support and even resources that Bill needs. For instance, if Bill says “I do not have the the first written copy of the resource manual and I am not sure who has it.” Ricky may respond, “Well Bill, I have it in my office and I will commit to have it to you by 12pm.” This provides Bill with the resource he needs and Ricky may ask some more open-ended questions using who, what, where, when, and why to get Bill to open up about any questions or concerns. Personal biases influence the way another person may think about a particular object, place, or person. The employees who are judgmental may focus on

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