Denial Letter Strengths And Weaknesses

Satisfactory Essays
Strengths: Talisha greets the client in a polite and a professional tone. She does a good job remaining empathetic throughout the call. She concludes the call politely and inquires if the client had any further questions. Inch: Clear, gump, concise- The client inquired how we obtained her information, and Talisha's reply was that we were reaching out as a solicitation. We can use available resources by clear state how we obtained the information to provide the client with a clear explanation regarding how they received the denial letter.
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