Department Function Internal Information External Information

The role of this job is to provide motivation for the sales team to do well and increase the amount of sales that they make. They have to make sure that the sales team is loyal and polite to customers so that customers come more to shop at their store. Also they have to make sure that the experience for customers is good and pleasurable so that they come in to the store more.

Procurement is the act of obtaining or buying goods and services. So it’s the process an organisation uses to buy the products or services it needs, from other organisations. So procurement department for Tesco is essential in order for them to be able to sell products and offer a service to their customers. Without the good and services it needs Tesco would not be able to operate so it’s essential the procurement team do a good job.

He is in charge of four departments, each headed up by a senior manager. These departments are distribution, trade marketing, market research, and sales. The sales department, which has 1400 employees, is further divided into urban sales and rural sales, and there are 13 rural sales managers reporting to the head of rural sales. Each sales representative serves a territory that usually consists of both licensed and non-licensed establishments. They supply retailers with product information and storefront displays. They also offer discounts and promotions, where appropriate, in an attempt to win limited retailer shelf space. A partial organization chart is shown in Exhibit A.

Introduction: In this assignment I will be giving information the following point talk about each sales staff must do or be like when working for these different scenarios. Also I have included the sales technique out of four of them: Cold-calling, Face to face, Telemarketing and drop in visits. Also I have included their own personal interpersonal skills of what it takes to be a sales staff to be working for those scenarios, I have also included examples and relevant pictures.

Internal data is data the company already has in their system from active locations. This information is going to be vague, but will provide information about the current customers’ interests, locations, and sales information. This information can be useful to Eddie Bauer, Inc. to identify the characteristics of the current customers. Identifying the current customers can help to identify the potential customers, the success or failure of current marketing strategies based on location, and the performance of specific locations.

Align customer’s needs with business, develop forecast, set price polices for each product segment, and monitor promotions and sales budget.

For instance, the artist development department is structured to build the artists up in regards to their clothing, their social networking, their fan base, and how they are marketed. This job is important because one an artist is signed, someone has

Goods are normally sold through separate in store departments. Department store purchase products from wholesalers and manufacturers and sell them to consumers, generally without changing the products. They also undertake activities like customer service, product merchandising, advertising, inventory control and cash handling.

Setting and controlling prices. The finance department are able to set competitive prices through being allowed the time to compare with against other rival businesses and also research who the best suppliers are and conduct market research as to how much customers would be willing to pay. However known of this would be so easy if there was no finance department. For example in many small businesses like the White Lion Café this responsibility is shifted over to the owners who struggle to find the time to research in the same amount of depth.

All departments use IT so that is how they contribute. The marketing department will recognise the request/need for products, this will optimise performance as they are working towards the same goal – selling products. They also support the departments in estimating the amount and sort of products and services to be provided. They will then work with HR, IT and operations to inform them, making sure we have the right staff, equipment and products available for customer needs. The operations department make employees productive, clarifying the goal and aim, again working towards the

Purchasing – are responsible for purchasing our materials need to produce our widgets. They will ensure that we have the best possible deal from a reliable company.

there are no sales managers and each salesperson pays for selling expenses out of their salary, this

there are no sales managers and each salesperson pays for selling expenses out of their salary, this

The primary responsibility of a sales manager is to direct the sales team. A sales manager serves as a guiding hand for the sales team; outlining staff training programs, developing strategies, and pushing team members to reach short-term and long-term goals (“Sales Manager” U.S. News). To be a successful sales manager, you’re going to need basic leadership skills. Good communication skills, an open-mind, creativity and determination, are just a few of the important skills necessary when it comes to managing your team. The role of a sales manager requires more than just knowing how to supervise, you need to be able to brainstorm ideas and grow with an ever-changing market.

Purchasing is means purchasing goods and services from some outside agency. The goal of the purchasing department is to organize the supply of materials, spare parts and services or semi-finished products required by the organization in order to produce the required products from some institutions or sources outside the organization (Chand, 2016).