Describe The Importance Of Active Listening Skills

Tony Robins hit the nail on the head when he said, “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” There are several different factors that influence the communication between medical professionals like doctors, nurses and respiratory therapists and the patients they treat. A few of these include the ability to explain or comprehend information, time spent face to face with patients, and the inability to practice active listening. The first interaction with a patient will set the tone for their care and the more comfortable a patient feels, the more they will divulge during their initial interview.

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and

A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.

After analyzing my results for the Student Listening Inventory the interpretation of my score showed that I perceive myself to be a good listener in the classroom, but I can still improve my listening skills. I agree with the results from this inventory and found it very insightful when identifying my strengths and weaknesses.

It is very essential that a human service worker can effectively converse and attain correct and thorough facts in a courteous and meaningful way; it will establish a connection to the person they are working with. It takes talking to a client in order to get even a simple reply. The best way to show a human service worker wants to be helpful is to show they can be trusted, are courteous, and that they are there to listen to the client 's problems without judging them. In order for the worker to build a relationship with the person he must be able to talk strongly, and have the ability to identify and comprehend their specific feelings and also to the individual they are talking to. The worker needs to make sure they are really listening to the person and when the client is done have an empathetic reply which will reassure the client to still reply. "To set the tone of trust and mutual respect, you will want to establish your role as helper early in the relationship. To establish your role, simply state how you can and cannot help. For example, "I can help you to define and clarify your source of distress and develop an action plan for dealing with your problem. I cannot make changes for you or force you to make changes you don 't want to make." When a worker uses inspirational and optimistic support they can inspire the people in the group to talk about how they are feeling and join in on the conversations. People will listen to what others are saying. They can create a

Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.

It's highly unlikely, regardless of how good you are as a key account manager, that you will never face the prospect of an unhappy customer in one of your key accounts. Issues happen. There are always aspects that are out of your personal control, so being prepared to deal with one of your key customer's unhappiness ahead of time is well advised. In the heat of the moment is not when you want to strategically try to come up with a plan to diffuse your customer as quickly as possible.

The purpose of this group is to build the social skills of fourth and fifth grade girls to help them be more successful in school. More specifically, it will build positive friendships and create a more positive and productive school environment. The groups objectives will be focused on listening, interpersonal skills, teamwork, and social problem solving. The objectives should be measurable so that the counselor can evaluate if the group objectives were met or not (Sink, Edwards, & Eppler, 2012). The first objective is that students will be able to identify a personal social skill to improve and three small goals or steps to show improvement. The second objective is that students will demonstrate three active listening strategies during role

The four suggestion for becoming a better listener are listening for pleasure, listening to empathize, listening to evaluate, and listening for information. Listening for pleasure is important in many ways. When a person is listening for pleasure he/she record more information than others who listen without an interest. For example, when a new song just comes out, one who listen to the song for pleasure take only a few days to know the song while it might take others who don’t like the song a week or two. Listening to evaluate and for information is also essential because put in mind the information is valuable and also important will help one to memorize the information in a better way, such as recording a date. No woman will ever forget

Based on the qualities from above; two of the qualities I can use as a new RN are excellent communication skills and active listening. The impact these qualities will have on my practice as a new RN will have a positive influence. Active listening allows us to better understand what the patients’ needs are, concerns and builds rapport. When you build rapport with a patient you learn more about the patient needs and how you will provide better care for them. Active listening is essential with your team-members; it also shows respect and to clarify expectations. Communication skills are need so that collaboration can occur; goals are known and accomplished. The IOM competencies that apply are patient-centered care (active listening) and working

I used personal discipline to accomplish learning the assigned methods, techniques, and songs. I was able to control myself to separate social time and working time by setting my mindset with daily goals. When I get to class, the first thing I do is take out my self reflection sheet. The worksheet helps me keep organized with the goals I achieved and certain areas where I need to improve or get feedback from others about my music skills in playing.

The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.

The theories of counselling, listening skills sessions, offered the opportunity to learn and exercise the practical application of listening skills. Such skills involved actively listening to the speaker and asking forth bringing questions. The knowledge attained throughout the theories of counselling module, was applied in these practical sessions. Even though the students in these listening skills sessions were supposed to work in mock therapeutic session, it was made clear that these exercises did not provide the necessary training for the students to become professional counsellors. Nevertheless this does not mean that these practices were not helpful. We were provided the possibility to gain a better and newer understanding of the

It is inevitable to be surrounded by sounds. No matter where you go, there will never be a place without sound. This is precisely why causal and deep listening are both necessary skills to have. In my paper I will address the theme of how deep listening makes us better understand the world and the importance of adhering to both causal listening and deep listening. I intend to show that by analyzing the differences in causal listening and deep listening and by referencing the works of Hendy, Chion, and Novak, as well as my own personal experiences.

Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. The words a person uses during communication are important, yet active listening includes listening to a person's words as well as interpreting and intuiting what a person feels and thinks. Active listening is a highly engaging activity. Active listening requires the person doing the listening to have a very keen awareness of all aspects of the communication. Active listening then is a sensory activity that challenges the listener to see, hear, sense, perceive, understand, feel, empathize, and reciprocate.