Describe The Modes Of Conflict Resolution

Decent Essays
4. a. Describe the mode of conflict handling
Conflict is an active disagreement or struggle between people with opposing opinions, concerns or principles. It is an inevitable and unavoidable part of our everyday professional and personal lives. There are some reasons why conflict happened, like ambivalent responsibilities, personality clashes, competition for scarce resources, clashes due to behavioural styles and unrealized expectations. Kenneth Kaye once said, “Conflict is neither good nor bad. Properly managed, it is absolutely vital.” These conflict triggers needed to be comprehend in order to be able to handle conflict systematically. Conflict handling is the process of controlling the negative aspects of conflict while increasing the
…show more content…
It used two dimensions to identify five conflict handling intentions that is assertiveness (the degree to which one party attempts to satisfy his own concerns) and cooperativeness (the degree to which one party attempts to satisfy the other party’s concerns). Competing is assertive and uncooperative. This is a power-oriented mode in which you pursues their beliefs at other’s expense, using whatever power seems appropriate to win your position. Competitive people perceive conflict as win-lose. Accommodating is unassertive and cooperative, the exact opposite of competing. You might neglect your own concerns to satisfy other’s concerns. Although there is an element of self-sacrifice in this mode, but it also take the form of selfless generosity or charity or obeying orders when you would prefer not to. Accommodating people perceive conflict as lose-win. Avoiding is unassertive and uncooperative, the person neither pursues his own concerns nor other’s concerns, and refuse to engage in conflict. Avoiding might take the form of diplomatically reasons, or to wait until a better time or maybe simply withdrawing from a threatening situation. They perceive conflict as
Get Access