Description Of A Tour Operator

P1- Describe the travel and tourism component industries and provide examples of domestic, inbound and outbound organisations within them.

You need to compare the effectiveness of the operational practices in two different types of retail agent.

Henry Ou, Derrick Kwok, the President and the Vice President of Air & Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent “people” skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann & Stokburger-Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care.

A tour operator requires a holiday representative to work throughout the summer and winter season to ensure that holiday makers have an enjoyable trip. They are the first point of contact for customers so a holiday representative needs to be prepared to answer question and resolve problems. They usually start the day meeting the excited new arrivals at the airport and overseeing transfers to their accommodation. From there their duties may include, giving an introductory talk on the facilities and the

PURPOSE/OBJECTIVE: The purpose of this executive summary is to outline the outsourcing / contracting process for Travel Magazine. This process will ultimately be used to determine which business processes at Travel Magazine will be outsourced and which will remain in-house. In addition, this summary will include various vendor selection considerations, such as evaluation criteria and performance measurements, for those processes that will be outsourced.

In this assignment I will be describing the different types of specialist tourism as well as providing examples for each of the types of tourism.

Jobs in the tourism sector are all different and all of them follow with different duties and responsibilities, in this assignment I will be comparing two different jobs in the tourism sector, I will be focusing on receptionist at a hotel and air cabin crew. To compare these jobs I will be focusing on their duties and responsibilities of both jobs, I will also compare entry requirements for receptionist and cabin crew and also if both jobs could progress what can they promote to and what is the difference and similarities in both.

This will mean that the company will have to provide more detail on the website as to what the holiday/tour consists of and all the terms and conditions that come with the booking. However, this will create ease for the current employees of RSD Travel as this allows customers to only contact the establishment when they have an issue/problem that they need to sort out or something that they wish to clarify, and not to completely book and holiday over the phone or email which may put come customers off the idea of booking with this company. Thus meaning, that RSD Travel may also gain more customers as this improves their booking

In 1997 the "Tour Customers" accounted for the highest business volume at CLL with 57% (1,710,000 overnight visitors) and rented over 80,000 nights. During the winter period this segment stayed the longest at CLL, between 7 to 14 nights. The greatest benefit from this sector to CLL was that rooms were booked well in advance and were guaranteed to be full. In the summer they spend the shortest duration at CLL, only one night, while receiving the highest discounts amounting to 27% of that of the independent customers. Perhaps, instead of such a high discount CLL can offer bundle compensation for size of the tour and number of nights spent at the hotel. The potential danger, resulting in a 25% decline in this segment, exists if CLL does not undertake any form of action that will further promote the "Tour Customers". The "Tour Customers" preferred smaller rooms; thus did not generate as much of revenue as they would have by renting larger rooms. Some of them demanded greater flexibility than the tours usually allowed. These customers required a lower level of service, which could potential transfer to CLL having more time to serve the customers that demand higher service, but also who are willing to pay for it. Due to the Asian economic crisis, CLL faces a threat of potentially losing its entire Asian market that accounts for 65% of the "Tour Customers". A

Someone who is in the travel and tourism industry doesn't have a product to sell, but they have an experience that can be shared. Posting desirable photos of tropical beach side paradise destinations and showcasing customers who have used your services to visit exotic lands will entice customers to use your business. In the meantime, a travel agent can also engage on an individual level with every client or prospective client to like their travel related pictures and keep up with how their trip is going.

Tourism & hospitality is one of the world’s rapidly growing industries as income is generated through the expenditure of goods & services required by tourists. The tourist is therefore very important to the wellbeing of many countries.

There may be several purposes for business travelers to travel. Trade, meeting, convention and exhibition can be one of those travel purposes. However, business people also consume similar products and services as general tourists do. They would also spend their money on entertainment and recreation while they are at their destinations. Some unique characteristics of business tourists can be found as following:

The buyers of the services of travel agencies are consumers, that is, individuals and businesses. For this industry we are dealing with a small degree of concentration, due to the wide range of services.

From the outside, a travel agency should look inviting to the prospective customer, whether it is in a town centre high street location, a city suburb or a small country town. Certain aspects of the travel agency will be fixed, for example the size of the overall shop frontage. Kings travel is positioned well in relation

“So you want to be a travel agent?” This is a question I am frequently asked when I tell people I am studying tourism. Tourism affects almost every industry, from land development to fishing, from recreation to hospitality. Interestingly enough, very few people understand what a career in tourism actually involves. Not only is it a vital source of income for many stakeholders, tourism has the potential to impact virtually everyone. Furthermore, it involves a lot more than travel and leisure, despite the common perception of tourism as the “happy industry”.