Designing a New Direct Sales and Accounting System Essay

ST. James Clothier is a small clothing store that has one location in small town in Tennessee. ST. James focuses its services and products to customers that want to buy high end clothing. This store has been operating for almost 20 years and its owned by Sally James. Sally and the management team have been using a manual based sales system. They have decided to switch to an IT based system that they are going to buy from the software from a local vendor. As an audit senior, I asked one of my staff auditors to visit ST. James and prepare a narrative summarizing the features of this newly proposed IT system that is going to be used at the store, another narrative which describes the existing manual system. Joe, my staff auditor prepared the

It adds value to the business i.e. it enhances the business operations which would inturn have a positive impact on the business

Therefore if the company merely adds the option to place orders and checkout online, then it may significantly help increase their market share. Customers can easily sieve through their product list and then place and order online. This will be quicker and easier to process both for the customers as well as the company.

This paper will discuss various aspects of new direct sales and accounting system for Especially for You Jewelers (EFYJ). First, it will suggest at least five expected business benefits that the EFYJ Company might derive from a new system, and provide a rationale for these suggestions. Next, this paper will propose at least five system capabilities for the company, and provide a rationale for these proposals. Further, it will ascertain three possible scenarios in this new direct sales and accounting system. Subsequently, this paper will use Microsoft Visio to develop an activity diagram for each scenario that the author has identified. Also, it will use Microsoft Visio to complete a fully-developed use case

One benefit traditional stores have that online stores lack is a face-to-face interaction with the employees. This interaction leads to a positive connection to be made between the customer and the business; people enjoy being around faces they

What is the most important way the small business you have chosen meets customer needs?

It is important to make the customer realize that you are not cheating them of

Business like Amazon wants to make buying item from their business easier for customers. This is why Amazon offers E-retailing which gives customer option to go shopping online. The internet has had impact change on consumers shopping habit as shopping online has numerous advantages which is why online shopping continues to gain popularity. Some of the advantages of E-retailing is that it’s convenient as consumers are able to go shopping at home which could help them save cost on travelling and also gives consumers an option to compare prices of different products as there are wide range of products being sold online.

This system is targeted to be in accordance with the above-mentioned issues. Beforehand, the management issues and user requirements have been taken into consideration. So there is no question of resistance from the users that can undermine the possible application

More and more people have experienced shopping online and there are a increasing number of people who prefer E-Purchasing.

The Web has the ability to promote products and fully explain and demonstrate their features (Berman, 2013, p. 147). Consumers sitting in their home can learn just as much as looking and learning about the product as the consumer that decides to go to the physical store to view the products. There are times when going to the an actual store and the employees won’t know the products features fully because the product is new, so the employees haven 't learn everything about the product yet. Furthermore, the Web has become more personable than employees at locations because the Web allows consumers to click on a wide range of topics and information the consumer is interested in. The Web can also communicate more fully and sometime more effectively than an employee at a company. The Web is also capable of offering and providing promotions and coupons to customers who either qualify or simply would like the coupon for future use. When a retailer is actively selling goods and services online it must at the same time interactive and provide superior customer service to consumers. If the retailer develops a store-based and a web-based than the retailer chances of financial growth will be higher than if the retailer only developed a store-based or web-based stores. Customers are looking for certain factors to

There are number of tasks to be considered prior to developing such as interviews, identification, operating concepts. The main target of this phase is to summarize the complete requirement and what is the proposed system

requirements of the complete system are clearly defined and understood and also the project is big

This will help the company to deliver product and services that satisfy customers, hence increasing profitability.