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Detention Center: Case Study

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The following memorandum provides a summary of Mrs. Mathews, Laurie’s (#962) job performance during her assignment as a Booking Technician at the HCSO Detention Center. On May 1st of 2016 Mrs. Mathews was assigned to the Judicial Bureau’s Booking Department at the Hernando County Detention Center. From the beginning of her new assignment, I began to notice that she had a level of difficulty comprehending the functions of the Booking process here at the Detention Center. In order to assist Mrs. Mathews in learning and understanding the judicial process and Booking procedures, Mrs. Mathews received assistance and support from several staff members and supervisors without any success. Mrs. Mathews hasn’t been able to grasp the concept of different booking …show more content…

• Hold notifications not placed in JMS and or the Inmate’s file. • Inmate’s folder with mandatory HOLD’s not placed in the proper color coded folder. • Bond amount not entered in JMS. • She has difficulty identifying the correct Florida Statutes to be entered in JMS provided by the arresting Deputy. • She does not understand the process of processing an inmate that has been remanded from court. • She does not understand the process of processing an inmate that has been arrested for Child Support. • She does not understand the process of processing an inmate that has been transported from another county on a transport order. • When processing inmate, she is uncertain as to who needs to be Pass-1 or Pass-2 • She cannot prioritize the order that inmates are required to be processed. • She takes over 2 hrs. to process and complete an Inmate file. Occasionally she process and completes a total of 3 Inmates on an 8 hour work day. • She lacks of organizational skills by having her work area disorganized with documents every area of her work

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