Developing Good Business Sense

There are similarity between Hard Rock Café and Frito Lay on the topic of the ten strategic operations management decisions. First, managing quality is important for both companies since foods are a product. Both company have quality check to ensure only the top quality ingredients are being used. Even after the product is made, both company will do a quality check on the finish product. Frito-Lay have random sampling on the chip to see if the chip meet the quality standard. Hard Rock Café use customer surveys for the food and service ratings. If the rating is not a seven or higher, then they need to change. Second, Scheduling for both company is driven by prior year forecasts and special events. Both company understand that maintenance plays

Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.

Although both corporations will have different atmospheres depending on where they are geographical, they will always be near identical relative to the other. The interiors of the restaurants will boast the same things. They both have a lot of foot traffic, many people dining in to eat, and will always try to keep the premises as polished as possible. In addition to this, there is a wide range of employees that work in both businesses. In local stores, the employees will range from students of the local high school to the college graduate trying to make a living in our economy. What has made these two corporations economic giants are the food that they serve.

Chase, R. B., Jacobs, F. R., Aquilano, N.J. Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin.

Chase, R.B., Jacobs, F. R., & Aquilano, N.J. (2006) Operations management for competitive advantage (11th ed). New York: McGraw Hill/Irwin

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My learning outcome based on the strategic and operational planning, from a presentation about Starbuck’s:

Nickels, W. G., McHugh, J. M., & McHugh, S. M. (2010). Understanding Business (9th ed., pp. 456-471). New York, NY: McGraw-Hill/Irwin.

I found it surprising that all three restaurants actually do not own the property that they are on. All three of them own the restaurants but rent the land that there restaurants operate on. With all three of these restaurants, the time of years and the weather have a huge effect on their sales volume. The lower their sales volume the higher percent of operating cost that they have. During the winter, sales are at their low and in the summer they are at their high. Each restaurant experiences high profits during the summer months and low profits during the winter months. Operating cost such as inventory and labor are the biggest monthly expense from all three restaurants.

McDonalds (McD’s) and Burger King (BK) are key players in the fast food industry and have been competing for many years. They both provide similar food that is prepared quickly for a low price. So what sets them apart? The difference between McD’s and BK is their corporate culture – operational management. The manufacturing method at McD’s follows the “Doing It All For You” versus “Having It Your Way” at BK.

The basic requirements for operation managements is understanding of the customers’ needs and satisfied them, and use fewer resources to maximise the efficiency and effective of the company’s productivity. Therefore two typical Australia companies have been shown blew. One is the largest Australian supermarket, Woolworths Limited, and another one is the largest airline company in Australia, Qantas Limited.

Operation and Supply chain management (OSCM) is one of the foundations that successful businesses count on to provide a competitive advantage within their industry. The goal of OSCM is to develop and maintain a system that effectively and efficiently manages the flow of raw material resources into useful end products for consumer use (Chase, 2006). In the fast food industry this process takes center stage in maintaining competitive pricing. A review of the production process in two national chains, Whataburger and McDonald’s, showcases each chain’s approaches to OSCM.

Organizational performance is highly depending upon certain objectives. Likewise, for every organization, it has its operational management objectives that are made to measure the performance of the organization. However, organizations usually need to control their operational expenses and if there is any fluctuation taken place, it impacts negatively on the organizational performance. Additionally, the operational performance is depending upon five different objectives that are:

Low-cost, time-efficient manufacturing of goods is a key feature of a successful production company in today’s competitive global economy. Operations management, often abbreviated in the business world as OM, is defined as “...the set of activities that creates value in the form of goods and services by transforming inputs into outputs (Heizer and Render, p. 4).” Every day, factories take in raw materials and use the labor hours and skills of their employees to transform those same materials into a variety of consumer products,

McDonalds Corporation had developed to become the leading fast-food chain of restaurants since its inception to the extent that it serves more than 47 million customers across the globe on a daily basis. The corporation is the largest global food-service retailer since it has over 30,000 local restaurants that serve approximately 52 million people in over 100 countries every day. One of the critical factors attributed to the success of McDonald's global business is operations management, which focuses on the careful control of processes that are used in manufacturing and distribution of goods and/or services.