Developing Yourself as an Effective Human Resources Practitioner

1413 Words Jun 22nd, 2014 6 Pages
CIPD – Certification Foundation level Human Resources Practice
Developing Yourself as an Effective Human Resources Practitioner

Introduction

This report will be divided in 2 activities, first, a brief description of the CIPD Professional Map, which will help us have a better understanding of the knowledge, skills and behaviours required to be an effective practitioner.
The second activity will specify how an HR practitioner can ensure the services they provide are timely and effective. Activity 1 – Brief summary of CIPD Human Resources Professional Map

The CPID Professional Map it’s a tool developed to help HR professionals understand what they need to know and do in each level of their careers.
The Map is presented to us
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Some of HR customers can be Managers requiring absence reports, company policies or support with employee relations.
Employees who might request information regarding their holidays, salary or the terms of their contracts. Even Job candidates are HR customers, needing assistance with an application for an open vacancy.
Not always is easy for HR practitioners to ensure that the services they provide will be timely and effective. Different customers can have different needs at the same time and if it conflicts with our workload we need to prioritize the tasks that have to be dealt with.
Payroll normally is something that comes as a priority for customers. This kind of issues will be prioritized and handled in a timely manner in order to guarantee an efficient service and customer satisfaction.
Who requested? When was requested? Are questions that need to be taken into account when you are planning your daily schedule.

Communication methods
When we talk about communication one of the most important things we always want to insure is that the message that is being sent is received and understood. Here are 3