Developing the Global Manager

Trust- should be slowly built up across team members, through developing confidence in each other’s competence and reliability. Trusting individuals are willing to share their knowledge and skills without fear of being diminished or exploited.

In ADP 6-22 there is a section dedicated to building trust, trust may sound cliché or soft depending on who you are but by developing trust you are in turn developing mutual respect. It says that “it is important for leaders to promote a culture and climate of trust”(ADP 6-22 chapter 6-50)

Trust is the output of your behaviours and actions of you as a leader and it either builds or erodes over time. Ineffective leaders often don’t get this element of their personal accountability. Importantly, if you don’t build trust and mutual professional respect you cannot be an effective horizontal matrix leader. You must also assume good intent of your team and business partners rather than suspicion and derision so when something does happen (and it will) you are showing empathy in your own relationships by seeking to understand instead of becoming emotional and seeking to assign blame. This is something each of us need to make one of our personal management habits.

The purpose of this assignment requires consideration of how to develop and maintain trust at work, as well as how teams are built within the workplace and what effects and concerns a manager needs to be aware of.

As stated by Kouzes and Posner (2012), "If you’re a manager in an organization, to your direct reports you are the most important leader in your organization. You are more likely than any other leader to influence their desire to stay or leave, the trajectory of their careers, their ethical behavior, their ability to perform at their best, their drive to wow customers, their satisfaction with their jobs, and their motivation to share the organization’s vision and values" (p. 332). Therefore, the first one to trust will be the leader. Leaders should ensure their member know their leader believe in them. Leaders believe in their

To play the role of global manager, it is not only about having good skills for leadership but they have to learn about differences in many cultures. Then if global managers have ability to adapt them together, they can cross the wall of difference between each nation in workplace. However, managing people who come from different countries and cultures is not easy because people from different areas have different behaviour and preference for working both individual and collective style. Sometimes there are some problems about manager from one culture works with subordinator who from another culture. It is usually cause by leader’s emotion. After the problems occurred managers must know how to deal with it. This essay provides emotional intelligence framework within five steps to get rid of bad mood. And also provides link between emotional intelligence with cross culture. Furthermore, there are some examples that illustrate how to adapt the framework for using in multicultural teamwork.

Greg James is the global manager of SUN located in Santa Clara, USA. H e leads a global team of

In order for interpersonal trustworthiness to exist in organizations, a leader-follower relationship must first exist between the parties involved (Caldwell et al., 2010, p. 500). Once that leader-follower relationship is established, leaders have to earn trust. Leaders earn trust by their respective actions, morals and virtues. Trust is can also be based on past history. If something was done in the past which questions a leader’s values, morals or judgment, it would be unlikely that the leader would be trusted in the future. One of the most important parts of being an effective leader is building and maintaining trust. Trust can further be defined as a “multi-dimensional construct comprising different dimensions of the trustee’s attributes that the trustor evaluates” (Ingenhoff and Sommer, 2010, p. 341).

As illustrated in the article, “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)”, managing a global team is an intricate task that requires special and specific skills (Neely & Delong, 2009). Greg James, the Global Manager, at Sun Microsystems is faced with many layers of problems that have manifested with a crisis with HS Holdings. Greg uncovered more serious problems as he traveled across the globe to assess problems with HS Holdings. This predicament is illustrated by his statement to Lawry, one of the Vice Presidents at Sun Microsystems, “the issues are more complex than I realized” (Neely & Delong, p.4, 2009). He has realized that

Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager's face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.

Globalization has flattened our borders and increased our opportunities for trade, participating in joint ventures or establishing foreign direct investments in other countries. Unlike managing a business on US soil interacting and directing a company in a foreign country requires an advanced skill set to be successful. Those skills should include a general business education and an advanced or MBA program focused on global management highlighting a particular skill set depending on your interest. This skill set could focus on consumer products, economics, health care, IT, finance, telecommunications or many other areas of business. Along with education, understanding culture and

INTERNATIONAL MANAGEMENT: CULTURE, STRATEGY, AND BEHAVIOR, EIGHTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2009, 2006, and 2003. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited

In times of rapid globalisation and economic development growth, the environment of business has become more and more complicated as a huge number of firms want to globally expand their businesses. Subsequently, the managerial implications of cross-cultural management is the challenge of this development. As Abbe (2007) states, cross-cultural leadership has developed as a way to understand leaders who work in the global markets. Culture is the “software of mind” that can influence people’s patterns of thinking and behaving.

familiar with Corning and its businesses. In contrast, ITT decided to set up a massive educational

Global Management, as defined by learned.org, refers to the way an organization manages its business internationally, including its sales, marketing, hiring and finance practices” (2015, P.1). It involves company policy integration, so the organization can operate efficiently throughout the world.