Devry HSM 541 Final Exam 2015
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HSM 541 Final Exam
Health Service Systems
Week 8 – Final
1. (TCO A) You are the newly hired Chief Knowledge Officer (CKO) for a mid-size hospital in a semiurban area of the country. Your first task is to develop the organization’s strategic plan that will shape the development of a comprehensive network of services for their community.
The organization provides the usual array of inpatient services expected in a moderate-sized community hospital. A local nursing home…show more content… Turnover is high, there are many vacant positions, and the organization has a very high number of positions that are considered hard-to-fill positions because of national workforce shortages in nursing, pharmacy, and radiology.
The board of directors and the president know that they have serious human resource issues that will have to change in order for them to compete in the local healthcare market as an employer-of-choice. As in any healthcare organization, fiscal resources are limited, but the board is firmly committed to investing in a well developed human resources plan to decrease turnover and stem the ever-growing turnover and vacancy rates. The president has asked you to attend the next board of directors meeting to share your plan for addressing these serious issues. What will you tell them in your presentation to address the retention and recruitment problems? (Points: 5)
3. (TCO C) some physicians and for-profit healthcare organizations in your area are refusing to treat Medicare and Medicaid patients for a variety of reasons. These controversial decisions present not only a major breakdown in the healthcare delivery system but also in the financing of healthcare for many individuals across the nation. Delineate at least three reasons that physicians have for refusing to participate in these governmental programs, as well as the impact this practice has on other areas of the healthcare delivery system.