Part 1: Q1 a) Formal and informal modes of communication explained Formal: Upward communication: It is a flow of information from employees to managers, supervisors and directors. It keeps managers aware of how well the association is working. Employers use upward communication to pass their issues to their bosses like job related problems, performance of job, complaint and suggestion Box, Job Satisfaction overviews. By doing this it keeps employers to share their ideas, views in order to solve any problem in the organisation. Downward communication: It is a flow of information from managers to employees, supervisor to subordinate. So here managers should be self motivated in order to motivate employers and bottom levels like job procedures, assigning …show more content…
Getting review after some time 2) In a restaurant communication between store manager and crew member like fixing any issue in the restaurant, stock ordering 3) Communication between a director and marketing manager about getting people, the way they are marketing and attracting and it may be any issue. This is also a formal communication Two examples of informal communication: 1) General talk between employees in the company which is not related to work or unofficial their promotions or salaries those might be gossips is related to informal 2) Conversation between two employees about store issues or gossips in the store about other employees Question 2 a) Organisational culture: Culture represents the organisation history where the employees have to behave in future, like the values, norms, vision of an organisation. Organisation cultures have control mechanisms, prohibited to some behaviour and employers who are working should understand organisational culture in order to have growth. It is like software in the company.
All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.
Culture is the collective attitude, intellect, and atmosphere that a community creates for itself. This includes values, traditions, and social norms. Specifically, organizational culture is within a community, group, or business that shares values, follows a code of conduct and standards, and holds its members accountable for their contributions. Organizational culture arises from the goals and mission set out by the company. A negligent culture can provoke and encourage inappropriate behavior between employees. As shown with Uber, organizational culture can become dangerous and harmful to its members if proper standards are not established.
Culture can be defined as a set of shared values, shared beliefs and customary ways of thinking doing things, which shape and guides the ways of organisational members. Culture is therefore very crucial as it has the ability to influence the processes or the activities of employees and the functioning of the organisation without necessarily imposing measures and control.
Organizational culture is the personality of the organization. Culture is comprised of the assumptions, values, norms and tangible signs (artifacts) of organization members and their behaviors. Members of an organization soon come to sense the particular culture of an organization. Culture is one of those terms that are difficult to express distinctly, but everyone knows it when they sense it. For example, the culture of a large, for-profit corporation is quite different than that of a hospital which is quite different that that of a university. You can tell the culture of an organization by looking at the arrangement of furniture, what they brag about, what members wear.
This course introduces the fundamentals of communication in a corporate environment. The topics to be discussed include, but
The organization culture as a leadership concept has been identified as one of the many components that leaders can use to grow a dynamic organization. Leadership in organizations starts the culture formation process by imposing their assumptions and expectations on their followers. Once culture is established and accepted, they become a strong leadership tool to communicate the leader 's beliefs and values to organizational members, and especially new comers. When leaders promote ethical culture, they become successful in maintaining organizational growth, the good services demanded by the society, the ability to address problems before they become disasters and consequently are competitive against rivals. The leader 's success will depend to a large extent, on his knowledge and understanding of the organizational culture. The leader who understands his organizational culture and takes it seriously is capable of predicting the outcome of his decisions in preventing any anticipated consequences. What then is organizational culture? The concept of organizational culture has been defined from many perspectives in the literature. There is no one single definition for organizational culture. The topic of organizational culture has been studied from many perspectives and disciplines, such as anthropology, sociology, organizational behavior, and organizational leadership to name a few. Deal defines organizational culture as values,
Organisational culture describes the values, beliefs and behaviours which provide norms for the environment of an organisation (Anon., 2012). The culture of an organisation sets out to provide structure for employees within a business and often culture shows to be a strong factor in certain organisations. Edgar Schein, a culture theorist explains that the definition of organizational culture must be general otherwise factors may be eliminated which may contribute to culture within a business. (Anon., 2007). Culture impacts on the working procedures in which a business performs and effects the way in which the organisation is run on a daily basis.
Lateral communication- means communication between and amongst all given entities at a particular level of
Other ways to communicate in an informal manner may include texting, post-it notes, and an informal drop in visit to another person, or a quick and spontaneous meeting. Informal communication includes all the various methods of relaying information or messages between people. It often is called “the grapevine” as messages weave back and forth and around people. There are none of the trappings of formal messages, such as company letterhead, planned meetings or specific introductions of guests. Everyone is relaxed and casual, eager to chat about many things, as there is no specific agenda to follow.
Culture within an organisation is a system of shared values, beliefs and norms of individuals in the organisation and how the value consensus creates a way in which people behave. The shared values have a strong influence on the individuals in the organisation and dictates how a person acts, dresses and performs in their job. A unique culture is developed and maintained by an organisation which provides guidelines and boundaries, through informal means, for the behaviour of the people within the organisation.
Culture is the values, understanding and norms that members of an organization share. Nobody in a leadership position goes in with the attitude that they want build a negative environment, but sometimes underlining issues can derail good intentions.
Organization culture is the matter that holds a company intact. This is what makes each
Organization culture is the matter that holds a company intact. This is what makes each
An organization’s culture shapes the attitudes and behaviors of its employees by defining boundaries, providing a sense of identity and stability. It also establishes a standard in regards to what employees should say and do. Culture can be transmitted via stories, rituals, material symbols and language. Culture within an organization is no exception.
What is motivation? Motivation is defined as “an individual’s willingness to respond to the organization’s requirements in short run.” (P.71 Dixon, 1998) For the purposes of this research paper, I find the most fitting definition of motivation is to define it as “the force that Energizes, Directs, and Sustains behavior.” (uri.com, 2014) Motivation is imperative to productivity. A highly motivated staff often leads to high productivity from the workforce.