Difference Between The Employees And The Customers Essay

Culture is an observable, powerful force in any organization. “Made up of its members’ shared values, beliefs, symbols, and behaviors, culture guides individual decisions and actions at the unconscious level. As a result, it can have a potent effect on a company’s well-being and success” (One Page, n.d.).

The cultural behaviors of the “American” or “Japanese” in the video do not accurately reflect business behaviors in these countries so please do not generalize based on the video. The video is meant as a classroom exercise to analyze a specific cultural encounter. Total 20 points.

There are many stereotypes associated with people who live in the city and people who live in a small town. A lot of stereotypes lean towards people who grow up in a small town do not have the chance to receive a finer education, or everyone who lives in the city are rude and arrogant. On contrary to these stereotypes, people raised in a small town can receive an adequate education and not everyone who lives in the city is rude. Personally, when I transferred from a middle school with a 1000 students to a school who had roughly 300 students I noticed

Does the race/ethnicity of Saint Mary’s students affect the interactions to the Sodexo workers? This question was inspired through a book called, The Hungry Cowboy, by Karla A. Erickson, who participated in her own observations in a restaurant viewing the social interactions among the people in the restaurant. The idea of observing and participating in social observations involved more than just asking people questions or sending out a survey, it is actively being a part of the observation and interacting with others that are also being influenced by the social norms of the restaurant. Race/ethnicity at Saint Mary’s is an issue being ignored by many, but also being addressed in small ways which provokes an interesting concept in viewing interactions among the people who work for the students versus college students who may or may not take it for granted.

Since people and customers to be specific come from different cultural backgrounds, considering and understanding the cultural background and practices of every market niche. In ensuring that the organizational activities do not conflict with the cultures of clients and that they suit the needs of the cultures, the following would be done by the organization;

Growing up in the small town of Pocahontas, Iowa gives appreciation to the simplicity of tight-knit communities. With a population of 1,800 people, there is single café where local farmers enjoy a morning cup of coffee while discussing the news. Rural communities are a place where children have birthday parties at the local pizza place and teenagers’ first jobs are as detasslers. As a child, your mother knows if you got in trouble at school before you return home and everyone’s name is well known throughout the area.

My target group for this assignment is African – American men. I encounter members of this group on daily basis, and would like to learn more about this particular group’s workplace experience as it relates to diversity; more precisely if they are experiencing different treatment due to their ethnicity and gender. Even though I encounter members of this group on daily basis, I do not work with members of this group and have not in my previous jobs. I have very little understanding of their views and experiences pertaining to work environment. This group differs from me in two dimensions: gender and ethnicity. This is a distinct group for this essay since I am Caucasian and female. I grew up in Albania and moved to the United States when

When it comes to small towns people who haven’t lived in one tend to think that they are boring or bland. However a chat with some of the people who have always lived in a town of less than four-hundred people for their entire lives really paints a new picture. Donnie Moyer has lived outside of Terril, Iowa his entire life on a farm working for his father until his passing in which he took control of the property. When we discussed “How has the town change since you’ve lived here?” he responded with “It hasn’t change at all it's still the same place I grew up in.” Some see this as being bland but in today's age with all the technological change it is refreshing to see some are happy with their roots. Going on from that I asked him about his

The Researches were very consistent with the issue of overrepresentation, and linking it to the concept of racialization. Many participants reported their experience is linked to, differential treatment around racism and sexism, the fact that the majority of the researchers were female. Often females have been more rude to females (Clark, 2011; Clark 2012). Future research shows issues around institutional forms of racism that in hidden in practices, marginalizing racialized workers and users, subjected to forms of marginalization and surveillance (Clark, 2011; Clark 2012; Gosine & Pon, 2011). The emergence of these overarching themes suggest oppression. With this information, the research will dig deeper into the issues, along with

Have you ever walked into a department store or a restaurant and noticed the employees or managers? Whenever I attend one of these establishments I noticed that the employees are either of color or Hispanic while the managers are Caucasian. In these establishments these employees are cleaning or just doing basic jobs around the store, for example, working on the cash register, stocking, and etc. And in most cases there aren’t many upper level managers like store managers to be exact that are colored people. I came to the conclusion that colored people don’t have major roles in establishments or don’t even work in these establishments. I believe these acts are a sign of race discrimination. In conducting this research I plan to go to different department stores and restaurants in one day and observe what race are the employees and how many people of color are working.

Small towns share the same type of community. Everyone in a small town knows everything about a business owner; their family, their community involvement, and who they associate with.

Globalization and technological advancement have dictated the need for managers to deal with multiple ethnic groups with different culture in their day to day interactions. According to Kulkarni (2012), cultures play critical roles in individuals, including values, beliefs, humor, worries, fears, hopes, opinions, attachments, and anxieties.

Gender, ethnicity, and race inequalities and the issues surrounding them in the workplace have been on the forefront of society’s mind for decades. The problem of inequality in the workplace has become one of the most important and vital issues in our society today. In order to understand fully the reasons for these inequalities, one must try to understand the factors that cause gender, ethnicity, and racial issues within the workplace, yet in this case, we will tend to focus mostly towards gender inequality in the workplace. One typically thinks locally

Employee Behaviour Works Cited Missing Introduction To organizations, humans are wonderful resources, because they are compact and multi-purpose, capable of simple manual tasks or dealing with complicated machines. However, there is a problem - how to get employees work effectively and productively? Is their behaviour just a reflection of individual differences?

There are two major cultural divisions, Hispanic and Caucasian, to further complicate the work environment the ratio of Male to female workers is 20 to 1. No effort from either group of being sensitive to the others existence is apparent. (DuBrin, 2004, p. 67). Management’s main concern is for “ethnic diversity” to the point of not having issues with the equal employment opportunity act.