Different Types of Communication in Care Settings Essay

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Different Types of Communication in Care Settings

We live in a world where communication is a vital process of day to day life. Without communication the world would be in turmoil people would be in pain, there would be no jobs because you wouldn’t know what to do, there would most likely be more violence and the government would not be able to look after its country because there would be no government. In care settings such as care homes for the elderly, nurseries, schools it is essential for a communication plan that is understandable by the carers and also that the client can understand the carers. In day to day live we use the same communication skills but we don’t have guides or rules to
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The way these skills are used changes from care setting to care setting but the same general rules and the way they affect the client are still the same. To build a professional relationship with a client or care user a care worker uses these skills to create a comfortable atmosphere and to show the client that he/she is interested in what that client has to say. This allows the client to feel comfortable with the carer meaning that the client will talk to the care worker, feel confident, relaxed and valued as a person. It is important to treat everyone as an individual not as a group, this is because not everyone needs or wants the same attention, it is important not to stereotype. This is when a person has a fixed way of thinking involving generalisations and the expectations about a certain group of people or issues.

Verbal communication is generally any method using the spoken word but in a care setting this includes the pitch of your voice the rhythm you speak the language you use the speed of your voice and the tone of your voice. This can be in a phone coversation in a meeting, talking to friends or people around you. In a care setting a care worker has to understand how to use these skills when talking to a client and how it can affect the client. For example in a care home for the elderly if a care worker was to talk to
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