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Digital Marketing Essay

Decent Essays

As a sales manager of a luxury auto dealer I would utilize is social media, loyalty programs and questionnaire and surveys. Social media frequently results in a stronger relationship between the vendor and the customer. There is a probability of turning the customer into my main representative. They can be used as a great advertising tool to endorse my brand through positive reviews and word-of-mouth strategies. As a matter of fact, since social media is part of our everyday lives, whether it is being used to interact with friends and family. It can also be utilized to keep existing customers. In addition, using social media and digital marketing is one way to communicate with potential customer’s. It can be used to communicate directly …show more content…

By adhering to customer feedback see what they suggest, track areas that need improvement, and track where my strengths and weakness are and take action from there. Implement systems so that employees can resolve issues quickly without any difficulties. And ensuring employees are trained properly and have the necessary material to put the problem into its proper context and are better able to appropriately address the issue. By investing in my employees, it will make them active listeners and committed to doing what is right which will have a positive impression on how they work and form relationships with our customers. Being innovative will definitely expand credibility, as a trusted business owner by creating highly differentiated solutions that offer assistance to customers’ rare business challenges. Conducting recurring account reviews to pinpoint areas for improvement, shows commitments to my customers to by adding customer value. In addition, by focusing on market conditions new strategies will influence successes relationships. By being proactive it will give me the advantage to deal with my competitors. And streamlining my processes and setting expectations for service levels, can increase customer loyalty, which will lead to better customer retention rates. This response will help retain clients, because I took the time to consider customer advice, and made the conscious

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