Case Report
On
Dilemma at Devil’s Den
Submitted to
Dr. S Khan
Submitted by : Group - 5
Aayush Shrivastava (2011005)
Adarsh Kamath (2011012)
Aditya Vikram (2011019)
Akshay Shukla (2011026)
Anchal Jain (2011033)
Anshul Garg (2011040)
Ashish Singh (2011047)
INTRODUCTION
Susan a business student at Mt Eagle College is working part time inside her campus snack bar ‘THE DEVIL’S DEN’ which is managed by contract with an external company COLLEGE FOOD SERVICE (CFS)
Student employees involved are those who worked at night shifts and on the weekends. They are students at the college and are under supervision of another student, who held the position of manager. There was approx 30 student
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Talking with employees was useless as they abuse rules themselves or clearly aware of what was going on but ignore it. It was very difficult for Susan, because she wanted to become a student manager next semester and did not want to create any negative waves that might prevent from doing so. So she is unsure of what to do in the meanwhile to clear her conscience and also not to jeopardise her future prospects as a prospective manager
BACKGROUND AND ANALYSIS OF CASE
This case primarily deals with ethics and personal values system and how it affects one’s reaction. It also depicts the behavioural influences of punishments and inefficiencies of the working organisation.
Susan is a student employee at Devil’s Den which is managed by College Food Service (CFS) and she is in dilemma between choosing right and wrong based on her values and ethics.
She is aware about the food thefts going on in the snack bar which is against her values and needed to be stopped. But at the same time she has also in her mind some negative consequences on her desires for becoming the student manager in next semester .
❖ Dilemma of values (content and strengths) ,the clash of what is required to be done at the workplace at the expense of the righteous approach according to her values and the consequences if the protagonist is willing to accept.
❖ The protagonist is torn between whether to be an
A code of ethics stands for a set of principles of conduct set within an organization to assist or guide employees to making decisions and adhering to ethical behavior. It’s a set of guidelines that must be followed to make ethical choices when conducting work related matters. Code of ethics is an organizations form integrity. This paper will discuss what an appropriate code of ethics is, and summarize the features of deontological, consequentialist, and virtue of ethics in a professional code of ethics. It will also analyze both the advantages and disadvantages of each approach to ethical theory in the context of the workplace.
Students are busy with classes, athletic practices, clubs and organizations, and other important activities. Because of this, they need dining services that will work around their hours. Since on campus dining may be the only way for some students to eat, it is essential that they are able to make it to the facilities before it closes. If students do not make it in time to eat it can affect the way they function for the rest of the day, which can negatively affect their performance in class, athletics and other activities.
Schools across the nation are debating over the issue in whether high school students should be allowed to leave their campus during their lunch period or remain on school grounds. Students need an open campus lunch policy to give them the freedom they deserve. Many could argue that an open campus creates drama and destruction, but more good comes than the bad. Responsibility, staffing, and local businesses all contribute to the successes of having an open campus lunch. High school students sit in class all day isolated to the confined space of the school property. They need and deserve a little time to escape.
Company Q is a small local grocery store chain that has a poor attitude toward social responsibility. After reviewing the given, I feel the chain is more committed to profit than social responsibility. Most companies are in a business to make a profit, however, the difference in what is considered reasonable and what is considered ridiculous comes into play. Most people start companies because it something they are interested in and to make a living. In today’s society the line between outright social responsibility
The process to achieve open campus lunch benefits would involve security attendance, extension of lunch periods and student records. The students will have to go through a process to be able to continue the privilege of having open campus lunch throughout the year. The researcher will conduct a proposal to meet and talk with the Board of Education on behalf of student rights and lunch reform policy for the need of student involvement. The meeting is to consider if off campus lunch would be eligible to community high schools for productive upper class students. (Open campus, mountainvistaonline.org). Therefore, students could have a complete understanding of conduct regarding the educational rules and regulations that applies with an open campus policy. For instance, an explanation of proper designated times for lunch and departure from school grounds. An example would be the consequences of violation of policy from a student’s actions. Consequences would include a student receiving a disciplinary referral, suspension or expulsion depending on how severe the offense is. (U.S. Department of education “FERPA General Guidance for students” www2.ed.gov).
When it comes to the topic of schools changing their lunch policies, most of us will readily agree that schools should keep the same lunch periods and bring in off- campus lunches. Where this agreement usually ends however, is on the question of if students will be wasting food, money, and time. Whereas some are convinced that a longer lunch period, and the chance to leave school is the better option, others believe that if they leave campus it will be too congested driving around for lunch. Although students should get the chance to save food, and money, if they stay on campus they can have the opportunity to have off- campus food places catered to them.
For a given ethical dilemma, there is usually a dominant pair. Frequently, more than one must be considered, and sometimes all four. But, as Kidder
Every day people are faced with dilemmas within their work place. Some of those dilemmas are minor while others are major and go against the ethics that people have. Some of them not only go against one’s personal ethics, but work ethics as well. Some are able to look past these dilemmas and continue on while others can’t and feel the needs to confront the person or person’s that are involved. One has to remember that their values maybe different than others and that is more so true within the work place than anywhere else’s. The work place is full off different people from different back grounds and all of these people are put
Every employee at Company X is required to take a new hire class on the policies and procedures of the company. There will also be training that is required on a quarterly basis. If for any reason the training is not completed an employee is subject to disciplinary actions. All training classes will have tests and records will be kept in employee files. Employees will receive certificates of completion for their records as well. Weekly department meetings will be held to discuss any issues that may arise during the work week. Ethic issues may be brought up during these meetings, with anyone in a supervisory position, or by calling the anonymous tip line. If an ethical issue is brought to a supervisor, the supervisor must
Everyday individuals are faced with issues associated with ethical dilemmas. Ethical dilemmas involve an individual’s behavior toward a moral standard, which may have been established from previous generations and passed along. In upholding the standards taught individual may be forced to take a particular action involving a decision when a behavior is considered non-ethical is when an ethical dilemma occurs. It can become difficult at times in making the correct decisions or solutions to the situation, which is why a code of ethics is established in the workplace. The code of ethics in the
Management constitute amongst major components of a company, organization or a business. As such, management oversees employees interactions with their supervisors and also control of people within a particular organization. Also, it includes critical and ethical decision-making process so as to address various ethical dilemmas experienced by employees while undertaking their respective assigned duties within the company. Ethical dilemmas are hereby to stay as issues usually arise now and then and place a variety of options that bear different repercussions. Therefore, it calls for ethical and critical decision-making skills so as to make the most appropriate option that bears more benefits in comparison to other options presented. While making ethical decisions, it 's substantially important to play heed to a certain ethical decision-making theory. This would enable an individual making the decision to ripe best possible consequences rather than living to regret. Moreover, ethical decision making is typically important in business as making a wrong decision may result not only in huge losses but also poor relationship amongst colleagues and miserable life for employee(s) working in a particular company or business in question.
Even more alarming than the behavior of the student employees, is that of the students’ supervisors. The supervisors are part of the group working at the cafeteria. Every member of a
Personal values may conflict with ethical decision making if those personal values are different than the organizational norms of the business or institution. Constructing, and maintaining personal ethics in the workplace rests with the individual, and how willing he or she is in assimilating to the evolving cultural dynamic of the corporate world. Many times a person find their personal, cultural and/or organizational ethics conflicting and must reconcile a course of action that will mitigate cognitive dissonance. In order to be a productive member of society, in small groups and globally, one must reconcile these conflicts on a daily basis and continually move forward while maintaining personal integrity and
In the case study of the Dilemma at Devil’s Den, we have a student snack bar Devil’s Den, which was managed by contract with an external company College Food Services (CFS) that had many organizational challenges that needed to be immediately addressed. An employee Susan realized these challenges. One of the main many problems was the theft that was going on for a long time. The employees were allowing their friends to take free food, and they themselves were also taking food in large quantities when leaving their shifts. The storage room could be easily accessible as it was unlocked all the time. Employees took advantage of this situation to take free freebies from the storage
In their personal and professional lives, people can and, unfortunately, sometimes do go against their moral and ethical standards. Ethical standards are what it means to be a good person, the social rules that govern our behavior. Ethics in business is essentially the study of what constitutes the right and wrong or the good or bad behavior in the workplace environment. A business is an organization whose objective is to provide goods or services for profit. The organization has a group of people that work together to achieve a common purpose. The moral challenges that these men and women face each day along with a whole range of problems that could occur, are why ethics plays such an important