Disadvantages And Diagonal Communication: Basics Of Communication In An Organization

All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.

Communication in the workplace is a process used to transfer information or instruction from one individual to a group or another individual.

Communication is the foundation for sharing information between people to ensure that everything is understood and the correct action can be taken in a timely manner. Good communication is essential to complete the mission at hand. Without good communication to your chain of command it makes it impossible for your leaders to communicate to their superiors about problems or issues that you or others may be having. The (National Joint Committee for the Communicative Needs of Persons with Severe Disabilities, 1992, p. 2) defines communication as "Any act by which one person gives to or receives from another person, information about that person's needs, desires, perceptions,

Communication is essential in everyday life. The more efficient and effective we communicate the better quality of life we can achieve not only for ourselves but for those around us. We need communication for numerous reasons: -

Communications can break or make the administrators’ ability to direct and control the policies of the organization which they are overseeing. This type of communication can be classified as internal communication which encompasses the unofficial and official communication through channels such as memos, policies, guidelines and procedures (Quirke, 2012). In this case it is the official communication where the administrator has to ensure that information is passed to all involved parties

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure.

1. What is the difference between downward communication and upward communication?  What is the primary purpose of each? Is lateral communication any different?

Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.

Communication is the process of exchanging information, thoughts and feelings between people, through speaking, writing or body language. Effective communication is about more than just exchanging information. This concept makes sure that the transmitted message is received and understood by the other person in the exact way it was intended. However the other person has to demonstrate that they have listened and gained full understanding of the message.

While I was in the military, I got to experience how ineffective and problematic vertical communication is. It was very aggregating when leaders would only provide small pieces of the puzzle even though I was key personnel in charge of the Battalion’s logistics. In chapter one, it talks about how communication is not linear but must operate circular (Hackman & Johnson, 2013, p. 8-9). Communication that comes full circle provides transparency at every level. Transparent communication will also show your followers how much you value and trust their abilities. It is amazing what people can accomplish if you provide them the whole picture. Leaders that use transactional communication are able to simultaneously recognize and respond to emotions

Upward/downward communication occurs when information and messages are trickled through an organization or business chain of command or hierarchical structure (Grimsley, Study.com). An easier description of upward/downward communication is the concept of messages and commands starting from the upper levels of an organization or business which is then facilitated towards lower levels through smooth communication from the employer or whoever is in charge. Advantages of having effective upward downward communication is organizational discipline, work efficiency, communication of goals and the ease of delegation (Grimsley, Study.com). Discipline is implemented due to the main emphasis of upward downward communication within the organization. Delegation of assignments and projects throughout the organization is done with ease; this represents the chain of command. Upward downward communication forces employees to work together while creating a competitive environment. The chain of command is represented through upward downward communication. In order to make your way to the top of the chain, it forces employees to hold a strong work ethic, while keeping in mind the best interest of the organization. Competition is healthy, the workforce teaches individuals to never have a sense of complacency or incompetence. If you can’t do the job, then someone else will. When it specifically comes to downward communication the best interest of the company is in mind. Efficiency is offered due

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world

With the two channels of communication, there is also certain directions information is passed. Upward, downward,

Communication is the transfer of information in either a written or verbal form or by pictures. Managers spend a lot of time receiving different kinds of communication and analyzing the information and then passing forward the necessary information to others. This can be done either informally or in a formal setting.