Disadvantages Of E Commerce

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According to E-Commerce statistics (2016), “Retail e-commerce sales in the United States are projected to grow at a fast pace in the coming years, going from 322.17 billion U.S. dollars to just over 485 billion U.S. dollars” (para.2). Generally, people think E-commerce is simply buying and selling of goods and services through electronic media. In today’s digital world this definition of e-commerce is not very comprehensive and well define. According to Gupta.A. (2014), “ E-commerce is the electronic communication and digital information processing technology in business transections to create, transform, and redefine relationships for the creation between or among organizations and individuals” (p.2). There are different categories of electronic-commerce, such as Business-to-business (B2B), Business-to-consumer (B2C), Business-to-government (B2G), Consumer-to-consumer (C2C), and Mobile commerce (m-commerce). All these methods of conducting business or selling or buying products is through a proper digital /electronic channel. In this paper, the discussion is more about online shopping through Internet and mobile device. Nowadays, on line shopping is getting popular among people of all ages. From ordering pizza to ordering a big giant T.V through the Internet is very common. Many people are switching their method of purchasing goods from stores to websites. Dawson (2016) stated that, today, in most established countries, approximately 60% of people like to purchase via

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