Disadvantages of Business Process Outsourcing Essay

The IT Service industry has expanded rapidly. Many companies worldwide have made the decision to outsource this industry to offshore companies. Worldwide demand has increased growth to 40 to 50 percent on an annual compounded rate basis. Many developing nations like Latin America and Asia have made an attempt to obtain some of the IT offshoring business from countries like the United States because it is seen as not only a source for

One of the biggest impacts of globalization has been to IT (Information Technology) and BPO (Business Process Outsourcing) sector. These two sectors have progressed at never before pace. Key reasons for this is easy and cheap availibilty of skilled workforce with

Summary: The above article talks about how IT outsourcing is the most cost-effective way for companies to hire qualified individuals for specific jobs without having to commit to the significant cost or maintaining a year round in house team. IT outsourcing is

Job outsourcing is the shifting of a business from one country to another. Companies may choose to outsource or offshore for a number of reasons, perhaps they are trying to save money on taxes or increase productivity in the company.

Let’s talk about a positive aspect of outsourcing business. “Contractual Obligation: The liability of a service provider is higher than that of an in-house employee. This makes working with them a safer bet for businesses.” At least you can be at ease that the people you are working with overseas are well trained in the business that you are outsourcing.

Initially, the purpose for offshoring was due to producers wanting to lower fixed costs and also seeking lower waged workers. By moving job duties abroad, producers were also able to avoid unionized workers (Gupta & Sao, 2009). In recent years, offshoring has also become popular in higher waged jobs such as software development. Outsourcing is very similar to offshoring, where a firm purchases inputs or services from another firm, but the firm is also located in the United States (Harrison & McMillan, 2006). A staffing agency is an example of outsourcing. A company is assigned by a client, and employees of the staffing company work directly with the employees of the client (Houseman, 2007).

· Choose the right location: The type of work being outsourced will influence the location. India has gained a reputation for software development. Between 2003 and 2004 it has seen over a 30% growth in software and IT service exports, and by the year ending in March, 2004, Indian companies have earned $12.5 billion in technology exports. But India is not the only source of reliable but inexpensive labor. Countries such as China, the Philippines, Romania, Argentina, and even Ghana and Ireland are all centers for offshore operations of various

Outsourcing has existed since many years; with the development of technology it’s easier to do business, and communicate between countries in seconds. This process involves hiring a third party to perform certain activities with more efficiency.

In these times of great globalization where many countries have erased their borders when it comes to trade outsourcing has become an option for many companies. Whether or not to outsource is a key question that companies must consider. According to the Pros and Cons of Outsourcing, “The decision to outsource or not is a matter of finding the right balance-the balance between managing labor costs, workflow, employee capabilities, customer commitments, core competencies, and even short- and long-term risks.” (Motley-Saunders, p.1) There are many advantages and disadvantages to outsourcing. These advantages and disadvantages will be discussed in this

Nowadays, every company often looks for various ways to make their company and organization to become more successful than others. Some company also willing to hired someone outside their company for a better services or products. For this kind of actions also known as outsourcing. In order to make a decision whether to outsource or insourcing in organization, managers need to know and understand the advantages and disadvantages of insourcing and outsourcings, their differences and also what the company can get by using either outsourcing or insourcing.

In today’s competitive markets companies have increasingly looked to outsourcing to increase their competitive edge, market share and profits. Models back in the 90’s were centred on the concept of one huge firm that does all the processes up until the end product. The result was that a firm had all the support services in house and this model was up until now a viable option. As the markets became more complex and competitive the need for cost cutting measures led to aggressive outsourcing in most sectors of the economy. Most companies saw that spending all resources on core processes was a competitive advantage. Outsourcing was not formally recognised as a business strategy until 1989 (Mullin 1996).

Outsourcing involves the transfer of an organization’s regular business activities (functions and processes) to an outside service provider that provides the services back to the organization, as defined in a (typically) long-term contract. The core of an outsourcing arrangement is that the control and ownership of the business activities are put into the hands of the service provider. The service provider then owns and manages the business processes, including the resources that are used to provide the services to that organization. In a typical outsourcing, the people, the facilities, the equipment and the technology are transferred to the service provider. Given the magnitude and complexity involved, outsourcing relationships tend to be long-term propositions, usually in the 5 to 10 year range, and sometimes longer.

Offshoring is the practice of relocating business processes to lower cost locations outside the country of origin. This is not a new practice for companies in the United States. Moving business processes to another country to take advantages of lower operating costs and cheap labor seems like a great idea. However, the dilemma for a company is whether the benefits of offshoring outweigh the risks. This dissertation will begin by briefly reviewing the history of offshoring. Next, it will examine the various advantages and disadvantages associated with offshoring. Thirdly, it will explore the growing trends of backshoring and nearshoring in situations where

Here researchers examined the selected countries like India, china, Brazil and Russia. He mainly found that there is continuous rise in outsourcing revenue for global sourcing, and he found that the BPO will overtake ITO within five years. The latest trend is multi-sourcing. They also found that India is still holding the clear lead as the preferred destination for outsourced services both BPO and IPO. The dollar value of the Chinese industry itself is twice that of India’s (Carmel et al, 2008). The captive centers are wholly owned by subsidiaries located in offshore location that that perform work for parent companies. The captive center use the strategies to change the way of offshore assets are utilized. One of the strategy used by captive center is pursuing a hybrid strategy here the captive outsource units of work to a local service provider. These captive centers still work for the parent companies but they outsource their work or insource the work. By doing these the captive centers can focus on the value adding services and their core services by doing these reduction in the cost can be done. There is also risk associated with these type strategy like non completion of contract, reduction in quality of service or goods

The global economic downturn has impacted jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. Due to this, many companies had to increase their operations output and therefore employ more and more people to keep up with the expanding trend. One of the major impacts, being growth and maturity, had an effect on the BPO industry and contributed to the outsourcing companies and continued growth of the industry. The IT and BPO outsourcing boom created a huge impact in the Indian