percent) traveled far beyond Southeast Asia to the Americas, Australia, New Zealand, Hawaii, and other islands in the Pacific and Indian oceans. Only about 750,000 Chinese were ever indentured to Europeans—approximately 3 percent of the total—roughly a third of whom went to Cuba and Peru, a third to Sumatra, and another third to multiple locations in Malaya and the South Pacific. The great bulk of Chinese were free migrants, financed by family or Chinese merchants.23 More than 30 million Chinese
ORGANIZATION This book is organized to teach the underlying technology of implementing such enter prise systems as enterprise resource planning (ERP), customer relationship manage ment (CRM), and supply chain management (SCM ) , as well as to discuss their implications to organizations. The main focus is on the ERP implementation process, PREFACE xiii which is covered from the development life cycle and implementation strategy to post implementation stabilization and production support
former Dean at the University of Petroleum and Minerals, viii Preface Saudi Arabia, to whom previous editions of this book were dedicated; and Sang M. Lee, currently Chair of the Management Department at Nebraska and President of the Pan Pacific Business Association. Jonathan Doh would like to thank the Villanova School of Business and its leadership, especially Dean Jim Danko, Senior Associate Dean Kevin Clark, and Herb Rammrath who generously endowed the Chair in International Business
facing organizations and managers. List and define each of the seven major categories of HR activities. Identify the three different roles of HR management. Discuss the three dimensions associated with HR management as a strategic business contributor. Explain why HR professionals and operating managers must view HR management as an interface. Discuss why ethical issues and professionalism affect HR management as a career field. ● ● ● ● ● 3 HR TRANSITIONS HR Management Contributes
accounting. Her current research interests cover innovation/knowledge management, hybridity, and the leadership of the accounting and finance function. She has published in Behavioral Research in Accounting; Journal of Management Accounting Research; Pacific Accounting Review; Australian Accounting Review; Accounting, Organizations and Society; and Management Accounting Research, as well as contributing chapters to books. In 2002, Jane received the FMAC Articles of Merit Award from IFAC for a co-authored
attractive? Why? 7. Several recent surveys have found that Starbucks coffee in blind taste tests is not rated any higher by consumers than McDonald’s, Dunkin’ Donuts, and some local coffee houses. Yet Starbucks continues to command a price premium. Discuss. 8. “Starbucks’s unspoken strategy for repeat business is coffee so strong in caffeine that customers become addicted to it like tobacco. Is this a good citizen?” Comment. 9. “[With Frappucinos] That’s when we discovered we were bringing people
Security Bank of Cleveland Jackson Industries 583 580 16 TIME MANAGEMENT 587 Time Management Exercise 589 17 INDUSTRY SPECIFIC: CONSTRUCTION 613 Robert L. Frank Construction Company The Lyle Construction Project 652 615 Con tents ix Hong Kong and Shanghai Banking Corporation Limited: Hongkong Bank Headquarters (A) 635 Hong Kong and Shanghai Banking Corporation Limited: Hongkong Bank Headquarters (B) (see handout provided by instructor) Hong Kong and Shanghai Banking
your studies, whether you need advice on fitting study into your schedule or guidance on which subjects will help you meet your career goals. I sincerely wish you all the best with your studies. Mark Coggins Chief Executive Officer Kaplan Asia Pacific Contents Introduction Topic 1 Topic 2 Topic 3 Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 Topic 9 Introduction to marketing Introduction to sales The financial services customer Marketing and sales strategy Acquiring customers Making the most of
production. Develop a strong sense of morale and unity. Communication is the key to a satisfied working group. Order Equity Stability of tenure of personnel Initiative Esprit de corps Source: Henri Fayol, General and Industrial Management, trans. Constance Storrs (New York: Pitman, 1949), 22. Like Taylor, Fayol believed that workers were naturally lazy, resisted work more effectively when working in groups, must be subjected to discipline, could be best motivated by the incentive of higher
Gaining Visibility 606 Mentors 607 Success in Key Projects 608 Summary 608 Project Management Equations C H A P T E R O N E Modern Project Management Estimate 5 Project networks 6 Schedule resources & costs 8 l ona nati nter jects I pro 15 Define project 4 Reducing duration 9 Introduction 1 Organization 3 Managing risk 7 Monitoring progress 13 Project closure 14 16 Oversig ht 17 Agile PM Strategy 2 Leadership 10 Teams 11 Outsourcing