Discuss The Five Broad Categories Of Services

As previously discussed, the program the author would choose to evaluate is MAT treatment programs. This population consists of individuals that have been diagnosed with opiate use disorder, and receive opiate-substitution medications, such as Methadone or Suboxone. These program evaluations would be consumer-centered, performed in the clinics they receive services. Interested stakeholders would include the treatment center where the participants receive services, as well as other MAT service providers. Additionally, the funding sources for these individuals and program centers, such as county, state, and federal agencies, along with medical insurers, would also gain value from the program evaluation research.

Currently in Ontario there are approximately 30,000 people, between the ages of 15 and 49, using illicit opioids on a regular basis. (Hart 2007) Opioid use is a costly and dangerous social problem and is the fastest growing drug problem in the country. The good news is that there is a treatment that has been proven by research and evidence to be effective. Methadone Maintenance Treatment (MMT) is a long term treatment program used to treat opioid dependence and addiction.(Source) MMT works by preventing withdrawal symptoms in opiate users. It also prevents the euphoria the user is seeking from other opiates. MMT uses the drug of Methadone to do this. Methadone is a synthetic opioid commonly used to treat opioid dependence.(Source)

There are a variety of treatment modalities, both conservative and emerging, that clinicians, therapists, and doctors use to treat heroin and opioid dependence. Cognitive behavioral therapy (CBT), motivational interviewing (MI), 12 step programs, and acceptance and commitment therapy (ACT) are just a few that have been used in the past, and even today, in the treatment of substance dependence. Medication-assisted treatment (MAT) is yet another form of therapy; particularly for opioid and heroin dependence, that has been around for decades. However, it has recently begun to spark interest and controversy in light of the growing epidemic.

Harm reduction can be defined as an approach that aims to reduce the consequences of high risk behaviours such as injection drug use on the individual and on society as a whole. Harm reduction programs provide injection drug users with access to a clean injection environment, sterile injections, drug-preparation equipment and safe disposal of contaminated material at the time of injection. Staff members in harm reduction facilities provide health teaching, anonymous HIV testing, information on addiction treatment, condoms and assist in connecting clients to social and health services (Semaan et al., 2011; Ball, 2007). Although, the benefits of harm reduction are evident through reduction of accidental drug overdose and prevention of

Methadone Maintenance Therapy (MMT) is used with opioid dependency and is an opioid replacement therapy. MMT typically replaces heroin with Methadone which is a cleaner substance than heroin, and is used to avoid withdrawal and allow the user to function normally within society. MMT has been around for the last 50 years, and research studies have been conducted to address the benefits and the complications associated with this replacement therapy. This paper will examine some of the advantages and disadvantages associated with MMT and reflect on personal ideals in accordance with MMT.

“In 1949, Isbell and Vogel, working at the U.S. Public Health Hospital in Lexington, Kentucky, showed methadone to be the most effective medication for withdrawing addicts from heroin (Joseph, Stancliff, & Landgord, 2000, p. 347). Further studies revealed that administering methadone to an addict for seven to ten days had a relapse rate of more than 90% when treatment ceased. “By 1998, the number of methadone patients in the United States had increased from the original six research patients in 1964 to about 44,000 patients in New York Stated and 179,000 patients worldwide” (Joseph, Stancliff, & Landgord, 2000, p. 347). The number of individuals enrolled in MMT continues to increase as the methadone clinics and the overall effectiveness of MMT gains

Methadone is a synthetic opioid drug which was first used in World War II for the treatment of pain. Since then, methadone has become a popular choice for treating those addicted to other opioid drugs such as heroin, oxycodone, morphine, and hydrocodone. It is used to reduce dependency and the treatment should help them become clean. Even though, the policy of giving methadone to drug addicts is not a cure, it is a good one. Fortunately, the Methadone Maintenance Treatment (MMT) is a reliable way for those with an opioid addiction to stop and not restart the use of opioids. For many, methadone treatment provides an opportunity to regain balance in both lifestyle and priorities. (“Opiate Addiction and Treatment Resource”). Everyone deserves

Denton Treatment Services treats clients of opioid addictions in the Denton County area. The area is known to be populated with many types of opioid addictions including heroin, cocaine, cannabis, amphetamines, methamphetamines, etc. Rehabilitation programs offered consist of detoxification, halfway house, Naltrexone (oral), Substance Abuse Treatment, and Vivitrol (Injectable Naltrexone). The treatment center is methadone based which means that they provide an alternative drug to manage withdrawal affects for both short and long term substance management. Methadone is typically used to ease the pain of clients in preventing relapse. Level of care offered are partial hospitalization/day treatment and outpatient day treatment or partial

During the last seven months whilst working at a men’s shelter (Cornerstone Community Association, in the heart of Oshawa, which some may say is the drug capital of the Durham Region) many of the shelter guests (men who stay in the shelter) have disclosed being on the methadone maintenance program, stating as a result of being addicted to opioid drugs. I have chosen to write about this psychoactive drug because I want to explore, become more knowledgeable and more confident when talking about this complex drug.

The discussion entailed the methadone use in recovery of the clients and the general assessment of the program used in the recovery process for the group. Methadone is effective in eliminating the symptoms of withdrawal in opioid-addicted individuals. It was realized that

Drug treatment is a very unique experience for every user. Some people need group sessions; others need one on one time with a professional and others need specialized treatment plans. For this module we read about two very unique ways of treatment one being the Needle Exchange program and the other a gender specific treatment for women and their children.

Medical assisted treatment is not nearly as popular as residential treatment, but it is beginning to play a more important role in outpatient recovery. When using medication to aid recovery there are three basic approaches to take: antagonism, substitution, or the use of a drug that is medically incompatible. Antagonism requires total a blockage of the abused drug, while substitution allows the use of another drug to reduce the craving for the abused drug. Giving an addict a drug that is medically incompatible with the abused drug will cause them to become sick any time that they use the abused drug. Crisis clinics are a form of outpatient help, they range from telephone hotlines, to emergency associated clinics, to crash pads. Community mental health

These treatments could be given on out-patient basis, in-patient basis or on short-term or long-term residential basis. There are variety of professionals are giving service for drug addiction treatment. These professional are physicians, psychiatrists, psychologists, rehab counselors, social workers, nurses, etc..

A service encounter is simply defined as a customer’s actual interaction with a service company. Shostack (1985) defined service encounter as the period of time that a customer interacts with a service. Merritt (1977:198), a linguistic scholar, views a service encounter as an instance of face to face interaction between a server who is ‘officially posted’ in some service area, that interaction being oriented to the satisfaction of the customer’s presumed desire for some service and the server’s obligation to provide that service. The service encounter is also known as the ‘moment of truth’ in which the customer often develops a perception about the business and often creates a differentiation from other competitors. Solomon et al (1985)

Qns: Discuss the 4 major characteristics of services and the marketing strategies available for the service organization.