Dish Company Culture

While performing research on Chick-fil-A’s strategic success, it was discovered the driving force was the practice of Servant Leadership more so than spirituality. Chick-fil-A’s strategy for increasing commitment and loyalty from its employees and customers was very apparent as observations were made at five stores. In addition, a study by Sokoll, Servant Leadership was found to have a strong correlation to job satisfaction

Chick fil A is a unique company and is clearly different from most fast-food restaurants; employees are kind, helpful and maintain a clean environment no matter where they located. As stated previously Chick-fil- A’s corporate purpose is constructive in addition it emphasizes their culture “To glorify god by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil- A.” (cite) This statement truly shows how the company’s leadership has created a culture where service is just as important as profit. The emphasis of this section of the paper will be to research while also analyzing how Chick-fil-A makes people a priority and how doing things in an uncommon way has certainly helped Chick-fil-A create a strong culture as well as a successful business.

“To give our customers the best food and beverage values that they can find anywhere and to provide them with the information required for informed buying decisions. We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company spirit” (Crafting and Executing Strategy: Concepts and Readings, 2016, p. 24).

This paper explores the mission, vision, values and principles of Chipotle Mexican Grill that guide them in the restaurant industry. Their key mission, vision, and values revolve around providing food with integrity and changing the way people think about and eat fast food. Chipotle’s principles include sticking to the basics of a simple menu and uncomplicated, interactive employee roles.

QuikTrip’s recipe for success should be a management revelation for other businesses. QuikTrip has discovered something that truly impacts their success and profitability that can serve as a model to follow. Some key points that are crucial concepts from QuikTrip’s success include: compensating their employees fairly, identifying the correct candidates for their company, fitting their employees within the company properly – i.e. finding the right person for the job, knowing the market and having a marketing plan, and also ensuring employee and customer satisfaction. By following these key steps, a company can find profit maximization and can find ways to be different than their competitors.

To provide our customers with the best possible customer service at all times and to maintain the quality of our products.

Another complaint based on an individuals perception went as far as saying that working in this type of environment is “poisonous” and recommended others to find work elsewhere and use their work for good rather than evil. Another issue with the company based on a former employee of ten years who faced interpersonal justice was told, “there’s the door” if he questioned or disagreed with a policy. Also this same employee goes on to say that another issue with DISH is that he couldn’t offer any ideas or solutions, and that he should just get on board and asked those if they enjoyed any of this treatment that a job like this would be for them. Another issue of the company is that there seems to be no mutual commitment as some employees feel that as they put their jobs first while their employer puts them

business purpose. All-in-all their promise is to have the best quality in customer service with a

Our goal is to be perceptive, and innovative with new ideas that improves the achievements customer satisfaction, and quality service and product excellence for our customers.

dislike the company: In 2013, Dish Network was rated as the worst company to work by

The company is dedicated to providing the highest quality customer service, meeting the agreed delivery dates, and keeping the sales prices controlled in accordance with ongoing market trends. The focus of this business plan is to identify future target clients, explain our marketing strategy, improve

Restaurants often earn their legacy through the millions of families that enter. Denny’s is a family restaurant that satisfies the consumer's appetite with a delicious meal and manipulating consumers into begging for more. Many families can look back at the restaurant as a wonderful memory because of the fact it brought families closer together. The employees are part of Denny’s too, they became part of Denny’s history and satisfied many hours just to satisfied consumers. Therefore, Denny’s message is that the customers what make Denny’s complete, furthermore Denny’s was able to present the message by building a sense of warmth / security for customers and Denny’s is willing to help consumers no matter.

Product - Dish Network primarily offers satellite television with various channel packages that include International packages such as DishLATINO which offers Spanish programming. It also offers high-speed internet service as well as provides bundling options which allow customers to bundle services such as TV, Internet and phone packages for a lesser price. In order to appeal to the technologically savvy customers, Dish implemented a new feature called

Headquartered in Englewood, Colorado, DISH Network provides satellite TV, and internet to approximately 14 million subscribers throughout the United Sates. DISH offers some of the highest quality programming and technology available with the most amount of choices at the best value for consumers. Over the years, DISH Network has lead the pay-TV industry in state-of-the-art equipment and technology as well as providing the most international channels, and award-winning HD and DVR technology. The Mission Statement for DISH Network is; “To be the very best at delivering video anywhere, anytime” (DISH, 2016). The DISH Network organization is committed to being a competitive venture in the television market. They are also committed to continually improving their products and services by adding new channels, creating and implementing innovative technology and investing heavily in their customer services. This leads their ideals to provide their customers and the market with the best television, and internet coverage anywhere in American and at any time of the year. This mission has led them to the top of the satellite television industry and continues to bring the organization great success and continued growth across the U.S.

“Our mission statement is simple: to partner with you and your business as an asset that provides quality, reliable products rather than a liability that creates headaches, tension and division. We pledge to focus on the smallest of details on our end so that we can provide to you a product and service that will allow you to focus on your own smallest of details.”