Dispute Resolution : A Conflict Diagnosis Approach

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Dispute Resolutions Many people go to litigation for resolving disputes without knowing the alternatives that may possibly be more beneficial to them. The textbook, “Alternative Dispute Resolution: A Conflict Diagnosis Approach” is a great book that defines and explains the different types of dispute resolutions that can be used to settle a conflict. Some of the dispute resolutions discussed in the book are suitable for specific disputes. And the different type of dispute resolutions has different advantages and disadvantages for disputants. It is important to understand the different types of dispute resolutions, and their processes for resolving conflict in order to select the best dispute resolution to resolving conflicts now and in the future. From the book, I will discuss what I learned from five chapters and explain how the materials will help me in the future. I will be discussing Chapter 1: Defining terms, Chapter 2: Understanding the Foundations of ADR, Chapter 3: Mediation: An Introduction, Chapter 4: The Law and Ethics of Mediation and Chapter 5: Arbitration (Coltri, 2009). The Importance to Know and Define Terms Chapter 1 focuses on definitions of three topics. The first topic focuses on interpersonal conflicts. It defined terms that focus on interpersonal conflict. According to Stella Ting-Toomey, she defines interpersonal conflict as “the perceived and/or actual incompatibilities of needs, interests, and /or goals between two [or more] interdependent parties”
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