Dispute System Design

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The grievance procedure for current employees at Indiana State University applies to full-time with benefits (37.5/40 hours per week) or regular part-time with benefits (20 or more hours per week). The policy doesn’t apply to staff members that are in the introductory period of there employment and any sexual harassment and other discriminations such as race, sex, age, national origin, sexual orientation, religion, disability, or veteran status. The first step is mediation and it is the employee’s obligation to make an appointment to talk to the employee’s immediate supervisor within two weeks of the confrontation. The steps taken when meeting with the supervisor is: 1. State the issue in an accurate written statement. 2. Have
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Then Vice President will review the issue with supervisory levels. The Vice President will have a response within ten working days. The Human Resources will then hand deliver copies of the response to the grievant and the supervisor by 4:30 p.m. of the next business day. Extended time limits can be granted at any of these steps if both parties mutually agree in writing.

Flow chart- Will be handed in with the hard copy.

2. Strengths
Indiana State’s process of policy grievance is a three-step system in which the employee has to take action and file a form to the supervisor for an appointment. The supervisor then looks over the file and then meets with the employee and witnesses. Then the supervisor has five days to go over the facts presented to him and returns a response to the employee and the human resources department. This is an example of building a consultation before, then giving the feedback after reviewed.
The process of the second step if the grievance is not resolved the employee has to contact the human resources employee relations representative. The form given to the employee is marked with questions such as: where did the incident occur, facts and exact information, and a suggested resolution. This step goes with putting the focus on interests and keeping it
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