Distribution Mapping and Dealer Satisfaction Survey for Nokia Phones

5946 Words Jun 23rd, 2013 24 Pages
Distribution Mapping & Dealer Satisfaction survey for Nokia Mobile Phones |


Under the guidance Of
Mr. Neeraj Arora
Roll no: 521159708

in partial fulfilment o f the requirement for the award of the degree

JUNE 2013


First, I thank my Supervisor Mr. Neeraj Arora for his continuous support to making this project Mr. Neeraj Arora was always there to listen and to give advice. He is responsible for involving me in this project in the first place. He taught me how to ask questions & which technique used for analysis. He showed me different ways to approach for the analysis.

Special thanks goes to my
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Satisfied with price 24
4. Satisfied with Advertisements 25
5. Satisfied with Features of Nokia 25
6. Satisfied with Audio output 26
7. Satisfied with Software compatibility 26
8. Satisfied with Built in memory 27
9. Satisfied with Camera/video quality 27
10. Satisfied with Accessories 28
11. Satisfied with Appearances 28
12. Satisfied with services 29
13. Satisfied with Battery backup 29
14. Satisfied with Brand image 30
15. Satisfied with its life 30
16. Fully aware all the Features 31

Chapter 1


Dr. Martin Cooper of Motorola, made the first US analogue mobile phone call on a larger prototype model in 1973.

On April 3, 1973, Motorola employee Dr. Martin Cooper placed a call to Dr. Joel S. Engel, head of research at AT&T's Bell Labs, while walking the streets of New York City talking on the first Motorola DynaTAC prototype in front of reporters. Motorola has a long history of making automotive radios, especially two-way radios for taxicabs and police cruisers.

Nokia has played a pioneering role in the growth of cellular technology in India, starting with the first-ever cellular call a decade ago, made on a Nokia mobile phone over a Nokia deployed network.

Nokia started its India operations in 1995, and presently operates out of offices in New Delhi, Mumbai, Kolkata, Jaipur,

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