Diversity Management

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Managing Diversity* July 2009 Creating competitive advantage through cultural dexterity Highlights • Cultural dexterity is a business skill that enables effective collaboration and communication among people across multiple dimensions of diversity. • Collaboration within a group of diverse people, who approach problems from different perspectives, improves corporate performance. • The environment a company creates can enable—or impede— the success of its employees. • Leaders are personally accountable for creating a culture in which all employees clearly understand what success is and how to achieve it—and are actively encouraged to participate. Facing continued economic uncertainty and concerned with the short-term demands of…show more content…
Growth in the US working-age population in the next four decades will drop more than 60% from that seen in the previous four.1 By mid-century, the population of Caucasians in the US, currently about 70% of the total, will drop below 50%.2 In an increasingly tight—and diverse—labor market, companies will need cultural dexterity to attract and retain talent. The creation of an inclusive culture that encourages productivity, creativity, and loyalty among all employees does not happen overnight; companies that begin today will be more competitive in tomorrow’s market. 1. PricewaterhouseCoopers. 2008. American perspectives. New York: PricewaterhouseCoopers LLP. 2. US Census Bureau. 2008. 02 A basis for resilience What is the likelihood that a woman will lead your organization in the next five years?† A. A woman is currently CEO of my company. B. It is likely. C. It is unlikely. A 5% Navigating today’s economy and anticipating tomorrow’s opportunity require an expanded way of thinking. In that context, the diversity of an organization’s talent base may be its greatest asset. The concept of diversity is commonly framed around the traditional lines of race, gender, sexual orientation, and cultural and educational background. Those dimensions are critical in their own right, but when properly managed, they create cognitive diversity. This presence of multiple ways of thinking enables what futurist and Diversity Leadership Forum
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