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Diversity Within The Organization : Workforce Diversity Management Essay

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The term “diversity” usually refers to individual characteristics such as gender, ethnicity, culture, age but as time has advanced, it is now also known to defer between those of sexual orientation and physical or mental abilities. Through time, not only the notion of diversity has become more broad but it has also been more focused on. Due to its ability to provide benefits such as improved morale, contrasting perceptions and strategies, enhanced teamwork and mutual understanding within the organisation, workforce diversity management has evolved to become an increasingly significant unit of human resource management in organisations. However, through each advantage there are challenges which may range from legal, moral to ethical.

By incorporating contrasting personas into a corporation, there are several benefits however the main advantage is the greater and broader viewpoints that are available. “The variety of experiences and perspective which arise from differences in race, culture, religion, mental or physical abilities, heritage, age, gender, sexual orientation, gender identity and other characteristics”. These differing perceptions and interpretations, businesses are able to mimic the hundreds of contrasting clients they may have or want and thus alter their product or service to better fit their clientele. Through Bertone and Leahy’s studies (Bertone, Leahy, 2002), they distinguished that only a small percentage of corporations recognised that employing

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