Diversity in the Workplace: a Literature Review Essay

1363 Words Dec 8th, 2001 6 Pages
Diversity in the Workplace

In today's society, cultural diversity is at the highest point it has ever been. As companies are becoming more diverse, it is becoming more important for them to understand and manage that diversity. People of different backgrounds, races, ages, sex, and/or religions create a diverse workforce. There is an importance of having a diverse workforce in order to provide better performance overall. With a diverse workforce, there arises a need for new management strategies, which require organization leaders and managers to know the differences among their employees and to know how to handle situations involving these differences. As Dr. Sondra Thiederman, a leading expert in workplace diversity, stated, ``whether
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The work force at Thorngate follows this trend since women are roughly three-quarters of the employees and that women minorities are roughly one-third of the workers. Businesses like Thorngate, whom employ mass amounts of people, should realize that a diverse workforce is needed in order to continue longevity, growth, and increased profits. Companies should see this shift in worker population and change their organizations to meet the challenge presented. Above all other policies is that discrimination is wrong, both legally and morally. In addition to this is the fact that a more diverse workforce will increase organizational effectiveness. It will lift morale, bring greater access to new segments of the marketplace, and enhance productivity. In short diversity can be good for business (Cox and Blake, 1992). Research out of Canada states that the Canadian companies leading the way in the area of diversity management have discovered that by embracing the elements of ethnic and cultural diversity in their workforce they have enhanced their ability to understand and tap new markets, both within Canada and abroad (Thomas and Ely, 1998). Many American based companies could do the same with effective use of diverse human resources The management in these companies will have to change their strategies and follow different guidelines in order to facilitate diversity. In the companies, management will have to focus on getting the best talent out of the

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