Essay about Does Your Company Contribute to "Gross National Happiness?"

Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations.

In recent years, companies are becoming socially responsible and now stakeholders almost expect a company to have CSR policies. Therefore, in twentieth century, corporate social responsibility (CSR) became an important development in public life (Barnett, ND).Corporate social responsibility is defined as “the ways in which an organisation exceeds the minimum obligations to stakeholders specified through regulation and corporate governance” (Johnson, Schools and Whittington, N.D cited in March, 2012). Stakeholders can be defined as “those individuals or groups who depend on the organisation to fulfil their own goals and on whom, in turn, the organisation depends” (Johnson, Schools and Whittington, N.D cited in March, 2012). There are many

Also, there is another point of view, that economic growth definitely can bring greater happiness. Pew Global Attitudes survey finds that more than 45000 people in different countries are more satisfied with their lives in the last 5 years (Stockes, 2007). Moreover, it is linked with improvements in income. This example we can see in countries like China, India and Latin America. They think that to live in rich country is to be happy. But people in poor countries are more optimistic than in rich countries. The Pew survey shows that optimism-as defined by the difference between where people stand themselves on the ladder of

According to UK polling data throughout the 1950s, it shows that happiness levels were above what they are today. The proportion of people, who say they are "very happy," has fallen from 52% in 1957 to just 36% today (GFK NOP, 2011), and survey results in Britain are similar to data from America. In the United States, social scientists have done a great deal of research, which happiness levels have gradually declined over the last quarter of a century, into levels of life satisfaction. However, Britain and America are wealthy countries. In fact, in almost every developed country in the Western world, happiness levels have remained largely static over the past 50 years, which is despite huge increases in income. Britain, for example, is three

Businesses only have a limited amount of funds to their disposal. They must never waste any on customers who complain and are never satisfied. Jayson DeMers states, You only have so much time, money, and energy to dedicate to customer service, or to your business, and an unreasonable customer or client can quickly eat away at the majority of it.” Franchises only have so much to give before their well is empty. When it goes empty, companies depend upon satisfying customers to replenish what's been lost. Furthermore, it's essential that companies direct their attention towards consumers that make purchases. Dissatisfied customers will do the opposite. They'll go thru the hassle of bickering to the employees about the product they bought. Criticize

Recently I have noticed more consumer complaints from poor service, more specially, service mistakes and customer mistreatment. When a mistake occurs, we do not handle customers in a courteous manner. In addition, we play favorites with customers and some of them are not getting the attention they require. To

In chapter 3 of Dinner Party economics, measures of life, liberty, and happiness are described by analyzing the macro economy. In the study of human happiness, three factors are known to contribute the happiness of people which includes demographic traits, economic factors, and political factors.(p. 18) Certain governments have separate policies regarding inflation and unemployment. These political factors are related to economic factors which can ultimately determine the happiness of the general population.(p. 20) Chapter 3 also describes how identifying catalysts of happiness is

The essay “Does Money Buy Happiness?” by Don Peck and Ross Douthat which was originally published as the January/February 2003 issue of the Atlantic discusses how wealthier countries are happier than non wealthy countries, with some exceptions. In paragraph 2, Peck and Douthat wrote the claim as “Money does buy happiness-but only to a point” (332) and justifies by using Robert E. Lane’s argument and charts to support their claim (use of logos). In paragraph 3-4, the authors made assumptions by saying “The fact that richer countries are in general, happier than poorer ones may not seem terribly surprising, it does suggest that continuing economic development will generate rising happiness worldwide. That said, there are clear limits to what

Customer service is just a piece of the customer experience equation, although an important piece. In my experience, good customer service is always being positive and willing to assist your customers to the best of your ability. If you have an unhappy or upset customer it’s your job to find out why they feel this way and use that information to improve on your service, or your product. Without good customer service there is no great customer experience.

GDP is used for analyzing happiness and public policy; however, there are problems that arise. Countries may get wealthier, but they don’t necessarily get happier. For instance, the U.S. has grown in GDP, but have fallen in the rankings of happiness (White, “The Problems with Measuring and Using Happiness for Policy Purposes”).

In the article Does Money Buy Happiness? author Robert Easterlin discusses happiness, and what contributes and detracts from it. He also addresses the socio-economic paradigms that are of great influence to happiness, and of course, the correlation between happiness and the income of individuals and the correlation between happiness and the income of an entire country. Easterlin takes data from various sources to support the claims in his article.

In the western world we typically ask this by asking, can money buy happiness? In Society, happiness seems inextricably linked to wealth, income and prosperity. There has been research on the “happiness economics” that attempts to answer the riddle of what makes individuals happy. There is a seemingly famous “Easterlin Paradox,” which states that individual’s life satisfaction does not depend on income and wealth. Still the question remains can happiness be measured? There is another measure that falls within the realm of “subjective well-being” that is part of psychology research. Subjective well-being is defined as an individual’s self-evaluation of their life and of their

The original happiness measurement, GNH or “Gross National Happiness,” was created in the 1970’s by the fourth king of Bhutan. The system emphasizes “non-economic aspects of well-being” (GNH), and uses 33 factors to generate a single number index for each country. The 33 factors are divided into four pillars: good governance, sustainable socio-economic development, cultural preservation, and environmental conservation. Since the system’s inception, these four pillars have been expanded into nine domains to further define the true happiness; these domains include psychological wellbeing, health, education, time use, cultural diversity and resilience, good governance, community vitality, ecological diversity and resilience, and living standards. GNH has found a satisfactory amount of success, inspiring measurement systems such as National Accounts of Well-Being and Happy Planet Index to form. National Accounts of Well-Being monitor the experience of a population and “a sense of individual vitality,” while the Happy Planet Index measures nations’ success at achieving long and sustainable

One example of bad customers service would be this lady going off on a employee and started cussing him out and it turned out it was a mistake and the lady turned

A company with excellent customer service is more likely to get repeat business from customers. Consequently, the company will benefit with greater sales and profits. Contrarily, companies with poor customer service may lose customers, which will have a negative impact on business. It costs a lot more money for a company to acquire a customer than to retain them, due to advertising costs and the expense of sales calls. Therefore, the efforts that go into maintaining quality customer service can really pay dividends over