Dollar General Case Study Essay examples

There are several different types of stores within the discount retail industry, and for comparison's sake, the industry is further broken into many segments. DG is in the market segment known as the dollar store category. As a result, competitors such as Wal-Mart are in the same industry but not the same peer group. Comparisons will be made throughout this report to Wal-Mart and other big firms because they tend draw some of the same customers.

The Canadian business comparison report comprises of the companies details and also the comparison between a Canadian local business and Indian local business. For this report I have chosen Canada’s Dollarama and India’s D-Mart as both company have same target market. Dollarama is Canada’s leading dollar store with 900 locations across Canada. Larry Rossy, a third generation retailer, founded the company in 1992. The first Dollarama store opened in April 1992, in a shopping center "Les promenades du St-Laurent" in Matane, Quebec. The products sold are in single or multiple pieces at selected price point of not more than $3. The company aims to provide customers with a consistent

He is in charge of four departments, each headed up by a senior manager. These departments are distribution, trade marketing, market research, and sales. The sales department, which has 1400 employees, is further divided into urban sales and rural sales, and there are 13 rural sales managers reporting to the head of rural sales. Each sales representative serves a territory that usually consists of both licensed and non-licensed establishments. They supply retailers with product information and storefront displays. They also offer discounts and promotions, where appropriate, in an attempt to win limited retailer shelf space. A partial organization chart is shown in Exhibit A.

If we analyze Dollar Store, we will see that it has established over 140 stores across Canada since its inception in 1998. As it has been considerably increasing its market reach across Canada; they are considered a direct competitor to Dollarama. On the other hand, Great Canadian Dollar stores are extending their reach in eastern Canada. Additionally, they are very present in the community by offering both charitable and communal support. At last, Dollar Tree is a growing chain of discounted retail stores in the United States. It operates over 4400 retail stores in 48 states of the US and in Canada. Thus, they are ready to expand their customer base into Canada. Also, Dollar Tree offers a much broader range of products compared to Dollarama, for example frozen foods and dairy items. As such, there is a very high competition in the discounted retail stores industry. However, in such a high competitive environment, Dollarama is still able to open over 150 stores in the past four years only. Also, considering their stock trend, their share price had increased from 25$ to 56.90$ per share in only one year. That represents a growth of 128% in a single year. We can conclude that their shares are in demand in our current market environment. Thus, we can assess that they are very well positioned in today’s competitive environment.

Best Buy infrastructure has to be its primary strength starting with its operations, merchandise and services, distribution, and suppliers both in the domestic and international segment. Best Buy store operations are divided into districts and are under management of a retail field officer who oversees store performance through district managers. District managers monitor U.S. Best Buy store operations and meet regularly with store managers to discuss merchandising, new product introductions, sales promotions, customer loyalty programs, employee satisfaction surveys and store operating performance.

Costcos organizational design has equal care. It is the belief of one of their upper management that in a fast, flat and flexible organization with the encouragement of great authority delegation to local warehouse manager

This evaluation will disgust the business level-strategy practiced by Dollar Tree. We will discuss its strength, weakness, opportunity, and threats. The organization strength has made it possible to respond to realistic opportunities. The firm’s decision makers thrive to

Dollar General is the leading retailer that poses the most significant threat to Dollar Tree. Dollar General obtains the prospectors' strategy which allows them to adapt and compete in the industry. Dollar General also offers low-cost products and specializes in a wide variety of

As it is a large retail store, management becomes more complex. Supply chain management is considered a significant strategy in retail stores. Management of accounts, employers, and supply chain is not an easy task to handle in these type of large retail stores. Employee turnover is the major issue because employees in the retail industries will never continue to work. It is usual complain from customers that there is no good customer service. This is because of often changing employees. This issue can be

Dollar Tree was originally a part of K&K toys, but grew to the point that the original company was divested in order to focus all efforts on growing the dollar store business, and that has proven to be an extremely intelligent maneuver (Parnell, 2014). Thru a series of acquisitions and internal growth, Dollar Tree has become a Fortune 500 company and their July purchase of Family Dollar resulted in a major retailer with 13,600 stores in forty eight states and five Canadian provinces (Dollar Tree, 2015a, Dollar Tree, 2015b). By opening more than two hundred and sixty stores since July of this year, Dollar Tree shows their intention to continue to grow their market share with a targeted approach focusing on low and lower middle income customers.

In 1995 the company went public, trading its stock on NASDAQ under the symbol DLTR, growing into a large, highly profitable retail company. In 1997 Dollar Tree opened its first distribution center and new store support center, both located in Chesapeake, Virginia.

Curci encourages the stores to have entrepreneurial management, this is made possible because at each location the manager as on average 15-20 years of experience in this industry. Each store manager understands the customer base for their location and then are able to appropriately satisfy their customers. According to the job description of a store manager they are responsible “for planning, organizing, coordinating, and monitoring all aspects of store operations to ensure continued growth and profitability of their location”. These responsibilities include having basic guidelines for customer service, participate in the marketing/merchandising and profit control of the location, and motivate and lead the store team to provide a “friendly and neighborhood store” for the customers.

The Dollar Tree is an extremely successful corporation that operates over 13,500 stores across the United States and Canada. From the very beginning, Dollar Tree had a precisely concentrated approach with a product-wide price point of $1 or below. Dollar Tree’s method of capitalizing in this variety discount retail industry was to decrease expenditures which includes purchasing bulk Chinese products, using off-branded merchandise and not being locked into store locations when lease agreements quarrels arise. This emphasis on low-income and impulse shoppers has proven quite successful which has recently permitted Dollar Tree to acquire one of its largest competitors, Family Dollar (Cite). While this purchase has catapulted Dollar Tree to the

Dollar General has become the go to place when in need of small items and groceries without having to enter a supermarket. Dollar General, like most other companies send their stores inventory each week to replenish supply. But unlike some of those other companies after working for Dollar General I realized that the way they handled stock supply and inventory shipment wasn’t very efficient compared to some of those other companies using inventory technologies.

The primary responsibility within the environment of a retail store lies with the store manager. The