Dominos Pizza Management Issues

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Luis Molina Writing 2 Ms. Katherine Hubbard 10/23/2015 Business communication issue Domino’s Pizza communication issue Effective communication is essential to the success of any business organization. Since the world is becoming a global village it is of utmost importance to effectively communicate within and outside of an organization. However, due to the large organizational sizes and the many organizational structures it becomes very difficult to get any message across. Effective communication can improve relations, motivate and ultimately best results for the company in the long run. The business communication issue that I am going to talk about happened in the year 2009, in North Carolina. Two employers of the fast-food…show more content…
"Learning from direct experience can be more effective if coupled with reflection--that is, the intentional attempt to synthesize, abstract, and articulate the key lessons taught by experience." (Nigel Rayment, 2014) As Nigel Rayment said in one of his articles, learning from direct experience is more effective sometimes. In my opinion, one of the reasons why Dominos is such a competitive company today is because the company has learned how deal with some issues like this one. The company has experimented itself how to overcome a very complicated business communication issue with their customers. Also, the environment between the workers inside the company is very important. A great relationship between the workers is required, in order to the company to be successful. In this case we can see how this two employees are not looking forward to help their partners in the company, their only intention was to hurt the company image. This business communication issue was really hard to solved, because when the image of a company goes down is very difficult to raise it back up again. (Amy Jacques, 2015) The way in which companies communicate with stakeholders during a crisis event is rapidly changing with the 24-hour access provided by the Internet, Facebook, Twitter, and YouTube. The company deiced to communicate with the customers as soon as they could, with the intention of solving the problem and letting the world know that what happened was

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