preview

Doris Abrahams Case

Satisfactory Essays
Open Document

In 1967, Bill and Doris Abraham started a small, yet successful grocery store. They both had positive go-get attitudes, and ensuring happy customers was one of their priorities. They had a good reputation, focussing on the good quality meats and produce. 40 years later, Abraham’s had more than 200 stores. To begin with the management was very unstructured, each department having a different manager, and then the store manager not having control at all. This lead to a loss of control over the business and an increase of conflict occurred. The efficiency and effectiveness in managing this business can be improved by starting with a structure that will work. To become more effective, a goal must be put in place, that way the managers/employee’s

Get Access