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Downcity Motors Interpersonal Injustice

Decent Essays

With increasing social media pressures, Susannah Winslow, the general manager of Downcity Motors, is considering terminating a star salesman, James Kenton, for his inappropriate Facebook posts about the company. Winslow’s family business, Downcity Motors, owns a few luxurious car dealerships, including BMW, Range Rover, and Mercedes-Benz. Due to Downcity’s upscale clientele, Kenton felt that a recent launch for Downcity’s Mercedes-Benz dealership was lacking the marketing edge needed to communicate the value of its products to such affluent customers (Lopiano and Watson 3). During said launch, Downcity offered its clients free soda on a plastic tablecloth, which was an unacceptable marketing strategy to Kenton (Lopiano and Watson 4). As a result, Kenton shared his frustrations with his employer on Facebook. However, this was not the first time that Kenton wrote negative posts about his company. Overall, Winslow is unsure of how to handle …show more content…

Attempting to use his voice within the organization, Kenton shared by his concerns about the launch with Susannah Winslow, but she had ignored his outcry (Lopiano and Watson 7). This is a form of interpersonal injustice, because she failed to sincerely listen to and consider Kenton’s opinions about how his customers should be treated. As a result, I believe that Winslow should take some blame for Kenton’s actions, and I do not believe he should be fired from his position. Even though Kenton did not display citizenship behavior by making such Facebook posts, he obviously felt some sort of commitment to Downcity. If Winslow were to terminate Kenton, her company would lose out on a STAR, a high achieving employee in terms of commitment and performance. Even though Kenton should not be fired, I believe that there should be some sort of consequences for his

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