Dr. Kaoru Ishikawa, A Quality Control Pioneer

For Andrei Octavian PARASCHIVESCU and Florin Mihai CAPRIOARA, organizations that desire to implement a strategic quality management approach should consider both the strategic dimension of quality and the management strategy (2014, p 19). In fact, both writers stipulate ”Quality Management” aims to advance quality to meet patron’s requirements by controlling processes (Paraschivescu & Caprioara, 2014, p 21). Likewise, their ideas confirm that the production approach demands a strict input from workers. In doing so, quality improvement teams can measure and spot

I am familiar with the first three measures because of my exposure in a multi-national corporation that incorporates the standards set by Japan hence I was involve in collaborating with key individuals with respect to ensuring a laborious process of quality improvement especially with the exportation of the produce. The case studies she presented on Baylor Health Care System as well as identifying the initiatives of Florida Hospital has allowed an illumination of the issues as hand as well as learning from the theories that they have applied that made the organization to this date fluid and competitive despite the many challenges. Albeit not being able to see her present the concept in class, she has in one way or the other involved me, the audience in the presentation that has steadily kept my attention all

The National Committee on Quality Assurance set the “gold” standard on health plans and their quality ratings. There was no other regulatory agency to oversee the health plan upon its initiation. Now we have other organizations; however NCQA provides the most stringent, ridged regulatory guidelines of the managed care organizations. In order for a health plan to do business with CMS, or state agencies, and to the public; they must show they meet NCQA guidelines. Health insurance has become a hot button topic with ACA and CMS. The Organization was established to set the tone of quality in the health/managed care environment. There are other governing bodies such as HHHAC for ambulatory centers and dome care URAC another nonprofit organization, who reviews health plan, clinical integration, health care, healthcare accreditation. Also AAAHC accreditation means that a health care organization meets or exceeds nationally-recognized Standards for quality of care and patient safety

The Purpose of this research paper is to become informed and aware of the safety requirements of x -ray equipment there is, to protect the safety of the public and imaging professional’s by improving the technical aspect of radiology technology.

The National Committee for Quality Assurance (NCQA) is a non-government organization that was formed in 1979 with the sole purpose of improving the quality of healthcare. From its foundation, the organization has been in the forefront of the development of the healthcare system. It has played a very imperative role in the improvement of healthcare. It has been very vocal in elevating the issue of health care to the national agenda. The company seal has always been associated with quality among the healthcare professionals. This means that organizations and individuals who use the seal must have proved to the organization that they are qualified, and they are reputable organizations. In the case of the consumers, the seal is a

The evolution of quality management first evolved through the works of six philosophers; Shewhart (1924), Feigenbaum (1951), Crosby (1979), Ishikawa (1972), Deming (1982), and Juran (1986). Shewhart was most known for his invention the control chart. Feigenbaum is known for having introduced the concept of total quality control. Ishikawa best known for associating quality circles as a way to achieve continuous improvement and using cause and effect diagrams to solve problems. Crosby is known for defining the 14 steps for quality improvement and introducing the plan-do-check-action cycle. Juran is best known for identifying the three basic functions of the quality management process: quality planning, quality control, and quality improvement.

The National Committee for Quality Assurance (NCQA) is a non-government organization (NGO) that was formed in 1979 with the sole purpose of improving the quality of healthcare. From its foundation, the organization has been in the forefront of the development of the healthcare system. It has played a very imperative role in the improvement of healthcare. It has been very vocal in elevating the issue of health care to the national agenda. The company seal has always been associated with quality among the healthcare professionals. This means that organizations and individuals who use the seal must have proved to the organization that they are qualified, and they are reputable organizations. In the case of the consumers, the seal is a clear indication that the organization at hand is managed in a better way, and the quality of services that it provides is high. The NCQA has played very critical roles in the managed care. It has helped a lot in promoting the quality of services provided by the managed care organizations. Due to its accreditation and strict emphasis on the quality, the organization has managed to be one of the most reputable organizations that push for quality care as well as continuous improvement in the healthcare services. The organization focuses on developing quality standards and measures that are very applicable in health improvement. All over the years, the institution has raised their bars regarding the improvement of healthcare services.

Both Japan and China have imported their technology, relying upon imitating the inventions and ideas of others. This is changing however as modern quality management is embraced.

Yasin and Alavi (1999) conducted a quantitative study to determine if Total Quality Management (TQM) can produce quality improvement

Quality management is an act that monitor all activities that needed to maintain and sustain high quality output, continuous improvement of process and product to a desire level of excellence in order to create customer satisfaction (Flynn, Schroeder, & Sakakibara, 1994, p. 342). Nowadays, increase in globalization and international trade had led to the increase of competition in the global market. The increase of competition had forced companies to focus on the concept of quality in their business and discover that effective quality management can increase their competitive advantage in the global market (Anderson, Rungtusanatham, & Schroeder, 1994).

The author highlights the word “temporariness” of fads illustrating adoption of Quality Circles in United States and Japan. Quality Circles is a management fad in which employees performing different operational activities form small circle, discuss, work together to solve problems and devise solutions for quality improvements. During the execution of quality circles, the Japanese management took a long term view and solved the problems on quality with firm commitment whereas United States lacked commitment and in pressure to get quick results failed to prove the significance of Quality Circles in United States. In my opinion, the organizations in United States who

Ishikawa was constantly mindful of the significance of top administration help, the kind of help from the top management is a key component in Japan's all-enveloping quality technique that Dr. Ishikawa named, "broad quality control", Dr. Ishikawa has worked with all top management and the lower management and including the whole administration team to teach quality control to secure they were able to give the best customer service as possible to their customers, and in the late 50's and in the early 60's, he created quality control courses for executives and for top directors, he additionally helped launch the Annual Quality Control Conference for top administration in 1963. As a part of the panel for the Deming Prize, Dr. Ishikawa created the thorough review framework that figures out if organizations meet all requirements for the prize, that review requires the interest of the organization's top executives, as stated by Dr. Ishikawa, that animated obvious support as opposed to the praise that runs with the prize is the greatest profit a champ gets.

The text defines total quality management (“TQM”) as end to end organizational focus on quality of products and services, from suppliers to customers. Companies engaged in TQM are dedicated to provide excellence in all aspects of

The post war era saw dramatic progress in the Japanese quality and that happened over a small period of time with the quality control aspects

Introduction - Total quality management (TQM) has been defined as ‘continuous improvement of every production output whether it be a product or a service, by removing inefficient variations and by improving the backbone of the work process’. International managers like their domestic counterparts have found that incorporating the notion of total quality management into their management process and style can give the competitive advantage.