Dr. Truman's Step Change Model : An Organization's Survival And Prosperity

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Introduction U.S. President, Harry S. Truman declared, “progress occurs when courageous, skillful leaders seize the opportunity to change things for the better” (as cited in Davis, 2012, para. 1). Change management is critical to an organization’s survival and prosperity. Organizations that are resistant to change will fail to meet the needs of their targeted markets and lose their competitive advantage. By utilizing Kotter & Cohen’s 8-step change model, change leaders can successfully implement a change initiative into their workplace culture. In an interview, Chief of Staff for Southern New Hampshire University, Mr. William Zemp, describes his role as a change leader for a government contract and how he utilized Kotter’s change model…show more content…
Kotter (2002) believes that “leaders establish the vision for the future and set the strategy for getting there; they cause change. They motivate and inspire others to go in the right direction and they, along with everyone else, sacrifice to get there.” Change Concept Kotter designed the first three steps of the change model process to work collectively to create a climate for change. The organization must support a change climate, have the capacity to change, and be ready to embrace the change initiative for transformation to be successful (Cohen, 2005, p. 12). Portfolio manager William Zemp took a strong approach to the change concept by gathering stakeholders who would be instrumental in the organizational change of a governmental entity. The guiding team initially determined the purpose of the change initiative. Zemp’s approach focused on building a case for change by analyzing performance gaps, the competitive position of the entity, economic and marketplace events and opportunities, changes in technology, and other urgency factors. In addition, a comprehensive needs assessment was completed, outlining the rationale for key implementation changes, which created a sense of urgency and proved the necessity of the change
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