The lack of judgment that took place during Dreamworld Airlines’ method of posting its ticket prices to the site has gotten DWA into a contract dispute with its customers. It is clear that someone made the mistake of omitting another zero at the end of the ticket price of $25.00. The customers have a right to feel cheated by DWA, but do they have a legal right to be upset? They feel cheated because DWA left them with two options: pay the full $250.00 ticket or receive a refund for their $25.00 ticket. DWA’s customers do have a legal right to be upset because DWA breached the contract with its customers. For a contract to be a contract, “a set of promises must be based on a voluntary agreement, which is made up of an offer and an acceptance of that offer. In …show more content…
So far there has been an agreement, $25.00 for a ticket, between two parties and the agreement was voluntary. The next step in the process is consideration. There was “legal value, bargained for and given in exchange for an act or service” (Mallard). The promise of a round-trip ticket should be enforced because the customers gave up a legal value of $25.00. Both DWA and its customers received something in this deal. By definition there was consideration between the two parties. After consideration, both parties must have the capacity to contract with one another. A contract is defined as “a legally enforceable promise or set of promises. In other words, when promises have the status of contract, the contracting party harmed by a breach of the contract is entitled to obtain legal remedies against the breaching party” (Mallor, p. 321). DWA promised a $25.00 ticket to 547 customers and they must follow through on that promise. The inability to follow through on the ticket prices of $25.00 is a breach of contract and the customers have a legal right to hold DWA to the $25.00 ticket
-The Reasoning: the face that the appellant did not like the fee indicated does not preclude the finding of a binding contract. Appellant intended to negotiate, but never did so. Appellant
Magic Carpet Airlines (MCA) was a regional airline company that established operations in 1961. Over a span of 26 years, MCA grew from servicing flights in two cities to 18 cities. In 1987, MCA purchased another regional airline, River City Airlines (RCA), and merged the two operations. With the merge of the two regional airlines, the company became a small “national” airline until 1988 when MCA entered into a marketing agreement with a major national carrier to become a “feeder” airline for the carrier.
Business Strategy – BAD 4013 – SUMMER 1999 Case Study Southwest Airlines I. Strategic Profile and Case Analysis Purpose The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. Twenty-seven years ago, Rolling King, owner of floundering commuter airline, and Herb Kelleher, King’s lawyer, got together and decided to start a different kind of airline that would provide a short-haul, low-fair, high-frequency, point-to-point service in the United States. The company began service on June 18, 1971 with flights between Dallas, Houston, and San Antonio (“The Golden Triangle” as Herb called it). Southwest Airlines is the fourth
On October 22nd, 2001, the Industrial dispute between QANTAS and its employees was initiated with the offering of a new Enterprise Bargaining Agreement. This proposed an 18-month wage freeze for employees plus a sliding scale profit share scheme. Ten out of twelve unions under QANTAS accepted the terms of the agreement, barring the unions of manufacturing employees (AWU and AMWU). They were holding out for a 4-6% pay rise. On the 8th May 2002, some ten months later, the dispute was resolved when QANTAS agreed to an across the board 6% pay increase. This essay provides an in-depth analysis into the dispute, including causes, the resolution process, the role of stakeholders, and costs and benefits for all concerned.
1. What did the union do to prepare for negotiations? What additional sources of information might it have used? What were the union's primary objectives?
Rob Griffin, the senior vice president and U.S. director of search for Media contacts, a media consulting firm, is faced with the task of optimizing search engine marketing (SEM) for Air France as the company seeks to compete in the hyper-competitive U.S. market. Even though Griffin is satisfied with the performance of his company, he wants to make the team to remain the leading position and provide the results that Air France wanted. At the time of the case, SEM has become an advertising phenomenon, with North American advertisers spent $ 9.4 billion in the SEM channel, up to 62% in 2005. In the past, Media contacts h had concentrated on Google, Microsoft, and Yahoo for the search engine
May be enemies have similarities. Sometime, they are unconsciously same to Victor Frankenstein and Monster. Victor builds Monster because he wants to the masterpiece of his life. But the mistake involved him in a great deal of trouble. They to take revenge each other long time, finally they became to enemies.
JetBlue Airways, the latest entrant in the airlines industry has gone through the initial stages (entrepreneurial and collectivity) of the organizational life cycle rapidly under the successful leadership of David Neelman. JetBlue Airways is currently in the formalization stage of the life cycle where in it needs to create procedures and control systems to effectively manage its growth. Also as it proceeds to grow further to reach the elaboration stage, JetBlue needs to continue to align itself with the environment in order to maintain its sustained growth.
1. United Airlines is owned by the UAL Corporation and was incorporated on December 30, 1968. The actual company was formed may years before this actually in 1925 and was a private mail carrying service between Pasco, Washington, and Elko, Nevada, and from these humble beginnings they formed a were able to start a company that would come to be a global leader in the airline service. From the 1960’s to the 1980’s the company had 6 different presidents and started to expand and venture into different aspects of business other then airlines and were unable to have any success. These companies that they purchased were not a success and were later resold.
Southwest Airlines was originally named Air Southwest. It was started on March 15, 1967, by Rollin King and Herb Kelleher. Southwest Airlines is an American low fare airline based in Dallas, Texas. It is also the largest airline in the United States by number of passengers carried domestically in a year and the third largest airline in the world by number of passengers carried. Southwest is also one the most profitable airlines in the world posting a profit for 34 consecutive years.
Far in the distance, the faint chewing sound of people taking their first bites into their carne asada tacos, the loud, sharp clinks of tequila glasses, and the hoarse bangs of a piñata being beaten all come hand in hand, representing a Mexican celebration in La-La Land or also known as the city of Los Angeles. The city has been nicknamed “La-La Land” due to its recognition of being a place full of fun and out of touch with reality. For the past several decades, the city of Los Angeles has increasingly become a Latino city as they hosted countless festivals to celebrate the Mexican cultural holidays such as Cinco de Mayo, El Dia de Los Muertos and etc. In the book, The Labyrinth of Solitude, Octavio Paz discusses the generalization of Mexicans and emphasizes the idea of them preferring to be placed in solitude due to their fear of intimacy. The book even discusses the roles of a Mexican fiesta and cultural aspects of the Latino culture. By having Mexican holidays celebrated in Los Angeles, the city has become more invested into the Latino culture with the adoption of its cultural belief of death and celebrations techniques, which include excessively drinking, usage of guitars, letting off fireworks and celebratory gunshots.
The airline industry can be considered an imperfect oligopoly. There are several large carriers that dominate long distance flights, and many small carriers that compete for short distance flights. Competition is fierce, and the return for most carriers is very low. Some airlines are trying to differentiate themselves, like JetBlue for example, by offering superior services at low prices. Other low cost airlines, like Southwest, offer low costs with no frills. Most airlines offer a frequent flyer programs in order to develop brand loyalty. In recent years there has also been several alliances formed between airlines. These alliances enable
Southwest Airlines provides short haul, high frequency, point-to-point, low-fare services to and from 58 cities across the United States. The company is known for its low-cost fares and superior customer service in the airline industry. The company was started in 1971 with a motto still lived by today, "If you get your passengers to their destinations when they want to get there, on time, at the lowest possible fares, and make darn sure they have a good time doing it, people will fly your airline." This motto has been effective for the company because they recently reported their 58th straight quarterly profit.
JetBlue Airways, the latest entrant in the airlines industry has gone through the initial stages (entrepreneurial and collectivity) of the organizational life cycle rapidly under the successful leadership of David Neelman. JetBlue Airways is currently in the formalization stage of the life cycle where in it needs to create procedures and control systems to effectively manage its growth. Also as it proceeds to grow further to reach the elaboration stage, JetBlue needs to continue to align itself with the environment in order to maintain its sustained growth.
Danville Airlines has created an ethical and legal dilemma by not being accurate, precise and clear on how they are doing medical testing, causing undue stress and potentially career-ending circumstances for David Reiger, one of their best pilots. What Danville did was illegal and unethical due to negligence. David Reiger has every right to sue them to continue flying, and the medical evidence suggests that the Huntington's disease gene can be dormant for decades before being active and changing a person's nervous system (Darden, 2004). The company has violated the 1974 Privacy Act, the Heath Insurance Portability and Accountability Act of 1996, and the 1990 Americans With Disabilities Act. As is best practice with the nascent, emerging field of genetic testing, Danville did not warn Reiger of the testing taking place, did not get his permission, and didn't even have a process in place for dealing with pilots, whom the traveling public relies on for safe transport, when they are tested positive for these types of diseases (Murry, Wimbush, Dalton, 2001). Clearly Reiger would win any lawsuit, the collateral damage to Danville being the lack of oversight and gross negligence in managing health screening.