E-Banking Practice in Commercial Banks in Bangladesh

The electronic banking has various advantages than the traditional banking system which is simple and convenient for the users. The advantages are-

There is a misconception that e-Business simply means buying and selling products and services over the Internet. The broader view of e-Business focuses on the key processes that directly enhance revenue — namely, customer acquisition and retention through sales, marketing and service (Siebel, 2004). This customer-centric view of e-Business is not limited to the Internet but rather applies to all aspects of the customer relationship whether it is online or offline.

As their name suggests, they only execute their operations online. Customers can only be in contact with their money over the internet since they do not have any physical branches. Because online-only banks require lower overhead costs, they have the capability to offer more free services and higher interest rates compared to a traditional bank. Online banking provides many customers the convenience of handling their business at any physical location as long as they have access to internet. This is possible because of the variety of services that online banks provide despite limiting interaction to only the internet. Some of their services include applying for loans online, transferring funds and paying bills online. While the convenience of being able to access banking through the internet is worthwhile, there are limits to it. For example, making large deposits to the bank is limited and can only be made through the mail, they don’t service cashier checks for transactions, and withdrawing money from the account is very inconvenient. Luckily, the role of the internet in financial transactions is becoming increasingly prominent so that spending money online is more accessible, but it is important to understand both the benefits as well as restraints of online banking. Nowadays, many large brick-and-mortar banks have caught on and provide some online services in attempts to

It is important to realize how the security aspects in a banking system can influence such

Online operations leave a company vulnerable to threats concerning data security. While e-business continues to grow in popularity, there is always going to be those who do not trust inputting their credit card or banking information into the computer. It seems that there are always stories of some company or another getting hacked. Since most e-businesses, such as Barnes & Noble, keep detailed records of customers there is a great risk of loss should this information get breeched. Legal issues also pose a disadvantage to e-businesses as different states have different regulations and the Federal government has its own set of regulation that supersedes those of the states. “For example, the U.S. Small Business Administration states that a web business generally isn't required to collect sales taxes when selling to customers in states where it doesn't have physical operations” (Hamel, n.d.). Another disadvantage of e-business is the lack of payment options. Some people only like to use cash. With e-business, cash is not always an

Citibank has managed to develop different e-business products for diverse industries by utilizing the growing technology market and providing the convenience for their customers. The many products and services offered has been a success for each market segment because it meets the needs of each groups. Also the customer’s service lines, relationship managers and products specialists for the varied clients are required to identify the market needs and develop the new services according to the different industry segments.

Since the 1980’s, online banking has made the lives of everyday people more convenient. With the new innovations and creations to computers, online banking has grown to become the most used form of banking in the US (5). From the first ATM to mobile banking technology has helped shape One of the first computerized innovations to online banking, the credit card, revolutionized how cash was money was used in society.

The modern world introduces new and new technology day by day, more and more innovation and invention in computer related technology. It have more effects in computerize accounting information system in banking sector of Pakistan by providing unique and quality services to their customers by using cutting-edge technology. It will help to diminish the risk of communication gap between the internal departments. The newest technology provides drivers to persist in modern era in banking sectors to overcome the risk of communication between the internal control of departments and its efficiency on accounting information system. Internal communication is very helpful to catch efficiency during driving banking system. It provides the directions in all aspects such as: capacity of maximum resources, capability and accuracy, communication of information, calculations and recordings, data and administrative control. The establishment of communication link between all parties through a local or worldwide network, parties includes internal departments, internal employees, bank branches, clients, suppliers, external employee, Govt. and all other related parties. Internet is the best example of network linkage between stakeholders of Pakistan banking sectors. Information technology is performing extreme

With the advance technology, banking has become a 24 hours a day and seven days a week ability. Not too long ago banks were only open from 9:00am to 3:00pm, workers and businesses rushing to get to the bank before they close. Paychecks were handed out personally not direct deposit, cashing or depositing a paycheck entailed a trip to the bank. Now most companies have direct deposit and the printed paycheck is becoming a thing of the past, this is only one example of how technology in banking has changed in society. The electronic banking (e-banking) can be described as the automated method of new and traditional banking services which reduce cost, and simplify front and backend process satisfying customers.

Internet banking has made bank transaction easy and convenient in the sense that people can do the transactions from anywhere they, desire to i.e in the home, offices, and schools. It has helped to avoid unnecessary trips to the bank.

Internet Banking (Internet banking): Computerized service that allows a bank’s customers to get Internet with the bank via internet or telephone lines to view the status of their account(s) and transaction history. It usually also allows them to transfer funds, pay bills, request check books and so on (Business dictionary., 2011)

Online banking also known as internet banking, e-banking, or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution 's website. The tools commonly used are computers, smartphones and in a limited sense telephone.

The process of globalization and liberalization has virtually transformed the way of running business across the globe. Technology has entered into every sphere of the human life and the financial sector is no exception to it. E-banking, a product of the research conducted in the field of banking and financial services over the last century, is being used in India for some time now in the form of digital data in computers, Automated Teller Machines, credit and debit cards, mobile banking and net banking. Internet or e-banking means that any user with a personal computer and a browser can get connected to his bank’s website to perform any of the virtual banking functions. E-banking services can be availed for payment of bill, fund transfer,

The full form of e-commerce is electronic commerce. E-commerce is an advanced technology related with commerce and computer. Commerce solutions are more than just handling the business transactions. To manage, organize and performing these business transactions for various products and services online, then there is a need of computer with an internet connection. In simple words the process of doing business online is E-commerce. Whether it’s buying and selling tangible products, stocks, bonds, services or various household things. E-commerce covers a vast amount of transactions of B2C and B2B on the web through internet. It consists of E-retailing, electronic data interchange (EDI) and electronic fund transfers (EFT). In the electronic world consumers are now able to use internet for the number of reasons such as online banking, research, communication and even for shopping. The

IT is additionally changing the way of associations by giving chances to roll out basic improvements in the way they work together. The innovation is evolving quickly, with figuring velocities and the quantity of transistor equivalents accessible in a given territory of a chip both multiplying more or less at regular intervals. Associations are gaining more innovation frameworks to aid in everything from assembling to the administration of data to the procurement and change of client administration. Outfitting and facilitating this registering force is the test. New instruments and creative points of view with which to look at, translate, and understand these quickly developing situations are constantly required and looked for (Beard, 1996).