E-Government: Its Characteristics, Practices and Future

9632 Words39 Pages
1. Introduction The Internet and the World Wide Web have changed our lives in many ways, making it possible to carry out a virtually unlimited number of activities from our home or office. For example, we can find information on camera features and prices before we actually buy a camera. We can communicate with our friends, relatives or other colleagues via e-mail on a virtually instantaneous basis, join a chat group discussing a current social issue such as horrible terrorists’ attacks on America and America’s possible response to the attacks. We can listen to remote radio or television stations live, meet colleagues with teleconferencing systems equipment, and buy some products and have them delivered directly home without going to…show more content…
The objective of this paper is to compare process, components, functions, and practices of e-commerce with those of e-government and then to find some implications and recommendations for improved government services and businesses. An important assumption is that most e-commerce practices and functions can be effectively applied to the area of government services and businesses. Therefore, the research questions to be answered in this paper are the followings: What kinds of regular businesses and services are currently on the Internet? What kinds of government businesses and services are currently on the Internet? What are similarities and differences between regular on-line businesses and services and government businesses and services? How can government on-line businesses and services be improved from the perspective of citizens? What are driving forces, barriers and future implications of electronic government? The first thing to be done is to identify and demonstrate regular Internet businesses and services and government Internet businesses and services currently on the Web. Then, similarities and differences between the two will be explored. Some implications and recommendations will be suggested based on the comparison of the two, on-line regular business services and on-line government business services. Finally driving forces, barriers and future implications or paths of electronic government will be stated.
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