E Learning Is More Attractive For Students Essay

Service quality is referred to a valuation of how good a delivered service meets the customer’s expectation. Upper management

Whatever the technology, learning is the important element. e-Learning is no longer simply associated with distance or remote learning, but can now form a choice of the best and most appropriate ways of promoting effective learning.

Quality is the standard by which a benchmark is set. This may be for a service or a good. Quality is the benchmark by which we think something is not only done right

Service quality - refers to difference between the level of service that is expected from consumers and the perception of the service that is actually received. (Caruana,

C. Quality: The degree to which a product or service meets customer requirements and expectations.

Quality Objectives - The quality objectives define measurable goals relative to the company's quality management system. Requirements on the quality objectives are in ISO 9001:2008 section 5.4.1.

As individuals we all have our own perspective on what would amount to quality. With regards to the general public we are a nation of extreme diversity, with individuals and families from a wide-range of nations, cultures, personal beliefs and superstitions. Therefore, quality may and will have contrasting opinions, or values, an example could be as follows: Each of us having a fine meal at a restaurant may or would have contrasting opinion on the setting, service, and the overall quality of the food.

Quality: the standard of something as measured against other things of a similar kind; the degree of excellence of something

Quality is a measurement of how well we adhere to our documented processes, which in turn reflects on how we are delivering the On Your Side Promise to our members.

Customers expect safe and strong products, sold to an affordable and suitable selling price, otherwise they will refuse to buy it. The aim of big companies is to fulfil and exceed customers’ expectations and offer them quality products.

Computer based learning, as it stands, has plenty of disadvantages, but many in business and educational arenas remain optimistic about its future. There are two indisputable truths about computer-based learning, or e-learning. First, it will revolutionize education and second, such a future is just around the block. Educational experts agree that most types of study are not yet effective when delivered purely online, mainly because of bandwidth limitations, expensive set-up costs, continued resistance to the medium and a shortage of quality course content.

e- learning has attained so much of importance in past few years. As per the name, ‘e’ in e-learning represents electronic learning i.e., whatever the knowledge an individual acquires is all through browsing the internet. Hence, it is also called as Online learning. E-learning is the conveyance of training including the exercises of direction, instructing, learning and evaluation through different electronic media . E-learning is recognized as one of the rising zones as appeared by method for concrete numbers and has ended up being critical for instructive foundations and additionally for organizations as highlighted by concrete application situations. For instance, a student can get constant preparing

E-Learning is trying to provide a more individualized, self-paced, self-directed learning experience (Clark). A survey by a Sociology Professor at CSU-Northridge showed that students in his virtual class performed 20% better than students in his traditional class (Clark). On the other hand, issues concerned with E-Learning includes the fact that students may not be as motivated since, another survey found out that only 66% of the students involved with E-Learning earned credit with a passing grade for their classes (Washington

Deming, Juran, and Crosby all define quality in different ways. Deming defines quality as a continuous improvement and the ultimate goal is zero defects; however, he realizes an error free product may not be economically feasible or practical (Kerzner, 2009, p. 880). Deming also states a product or service is defined by the customer and quality is a relative term and will change based on the customer’s needs (Suarez, 1992, p.3)

e-Learning is a catch-all term that covers a wide range of instructional material that can be delivered on a CD-ROM or DVD, over a local area network (LAN), or on the Internet. It includes Computer-Based Training (CBT), Web-Based Training (WBT), Electronic Performance Support Systems (EPSS), distance or online learning and online tutorials. The major advantage to students is its easy access. There