E-Learning at Cisco Systems

In 1995, John Chambers joined Cisco Systems as president and CEO. After six years under the supervision of Chambers, the company went from generating $2.2 billion in annual sales to $22.3 billion. As a result of the market downturn in 2001, the company suffered its first loss and laid off 18% of its workforce. Chambers quickly realized Cisco was in need of significant organizational restructuring if Cisco were to survive and thrive the downtown. This change shifted the company from a decentralized firm that only focused its three work silos of Marketing, Engineering and Sales to segregated and specific customer groups to a centralized firm that focused on collaboration and relevant technologies for given customer groups. This

A needs investigation ought to be led toward the beginning of any development push to figure out if: training is required to fill a hole in expert knowledge and aptitudes, and e-learning is the best answer for conveying the training. The needs examination permits the

Investigate learning management software packages that are available through application service providers. Using the World Wide Web, identify at least two potential sources of such software. What are the key functions, requirements, pros and cons?

Yemen G.; Chatterjee S.; &Bougeois III L. (2003). Cisco: Early if not Elegant (A). University of Virginia. Darden Business Publishing.

Bates, A. (2005). Technology, e-learning and distance education (2nd Ed.), London; New York: Rout ledge.

The nature of the market structure and demand of Cisco Systems is its business market which contains fewer but larger companies. For Cisco Systems, this implies that even though they have fewer clients than other companies, they still have a good and profitable relationship with their clients. For the customers of Cisco Systems, this implies that they will receive better and faster service and products because they don’t have to compete for the attention and service of Cisco Systems.

Cisco Systems, Inc. is an IT company that specializes in the selling of networking and communication products and services. It is a B2B company where they sell its products primarily to large enterprises and telecommunications service providers, but it also markets products designed for small businesses and consumers such as routers, modems, and home network management software. The products and services aim to transport data, voice and video communication within buildings and campuses as well as around the globe. The services include routing, switching, home networking internet protocol telephony, optical networking, security,

With the purchase of single Camtasia license our department will start the transition to e-learning. The IT department does not have to be involved. The addition of a dedicated team member to recreate the most important procedures using Camtasia will start the process of upgrading our knowledge base.

Despite these problems, e-learning has already established a strong foothold, albeit as an adjunct to traditional, instructor-led teaching. The main success in e-learning, is the improved standard of support that students receive. [Sydney

Cisco System becomes a $12 billion high-technology company with over 47,000 employees in not less than 54 countries of the world due to its strategic management policies and practices among which is diverse

Since it was critical to Cisco’s strategic commitment of advancing, the company had to pick the best option to implement quickly. The two alternatives were know as: create knowledge and expand the community. With key decision criteria , this report carefully examines both of the options that can quickly be implemented and yet help Cisco integrate into IoE era.

It also includes the delivery of content via Internet, intranet/extranet (LAN/WAN), audio- and videotape, satellite broadcast, podcast, interactive TV, CD-ROM, and more. E-learning programs are endowed with a training system, which employees can access, where face-to-face instruction is not possible because the very nature is that it is borderless and potentially global in scope. With e-learning methods, training can take place on-demand, and trainees can be given greater control over their learning than ever before (Rosenberg 2001). This increased control has the potential to improve training effectiveness. E-learning courses add value to traditional learning modes by offering self-paced or live, instructed training classes. Specifically, self-paced courses can be taken at the employee's leisure and are good for self-motivated persons. Typically these types of courses can be taken at convenience of the busy workers as well as for globally dispersed employees. Hence workplace training needs to be broadened and customized (Marc J. Rosenberg & Steven Foreman 2010). Live e-learning is capable of instant updating, storage/retrieval, distribution and sharing of instruction and information. Soft skills such as management, leadership, or team building can be tackled in this environment. However, this type of training works best if the class size is limited to 25

The electronic learning portal is taking place of many of the employee training programs. This is because E-learning portal can be used to deliver the study material directly to the employee instead of the employee needing to have a supervisor deliver it directly. This program has shown to save companies anywhere between 30 and 70 percent over traditional methods (Fister, 2008). Utilizing this system decreases

Students can sign up for courses and choose a format of learning that suits them best; video, interactive tutorials, hyperlinked textbooks or face-to-face group sessions. (US NEWS) Quizzes are given occasionally to ensure that students are learning the material. There are four different types of E-Learning; Knowledge databases (step by step instructions, few explanations and questions), Online Support (Chat rooms, online bulletin boards, email or live messaging), Asynchronous training (Self paced learning based on CD’s, Networks, internet or the intranet) and Synchronous training (Internet using Real Time - communicate directly with the instructor) (Howstuffworks).

e-Learning is a catch-all term that covers a wide range of instructional material that can be delivered on a CD-ROM or DVD, over a local area network (LAN), or on the Internet. It includes Computer-Based Training (CBT), Web-Based Training (WBT), Electronic Performance Support Systems (EPSS), distance or online learning and online tutorials. The major advantage to students is its easy access. There