E Marketing Plan For Wellington Essay

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Wellington Combined Taxis (WCT) came into existence in March 1993 after the consolidation of several Wellington taxi companies under the ‘Combined’ name. Collectively they have been supplying taxi services for over 90 years.
WCT operates the second largest taxi company in NZ. WCT currently has 500 Business Class vehicles with over 600 drivers. They employ a team of 70 staff.

This digital marketing plan has been written in response to Wellington Combined Taxis focus on growing their market share and their interest to enter into new markets through the acquisition of new customers. All the findings within this 12 month digital marketing plan has considered the company’s broader corporate, marketing aims and objectives.

The report has identified a lack of digital orientation and activity with WCT online presence which could be due to a lack of previous internal resources, the nature of competition within the taxi industry and the type of organisation. This provides WCT with the opportunity to exploit its strengths and position through e-marketing techniques.

The recommendation is to carry out a 12 month digital marketing plan which will produce responses from new and current WCT customers. The responses generated will be the product of a combined effort from WCT to improve its website, e-mail marketing strategies, social media management and a selection of other e-communication tools.

A hands-on rather than ‘stand firm’ approach will ensure WCT digital marketing
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